Nursing HomeInspections

Autumn Lake Healthcare at Cromwell

Nursing home in Cromwell, CT

Medicare & Medicaid certified4★ overall (CMS)

Call (860) 635-5613Send a messageMap ↗

Public-record details

Address
385 Main Street, Cromwell, CT 06416
Phone
(860) 635-5613
Listed under
For-profit, 4–5 star overall rating
Medicare CCN
075263
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Certified beds
175
Average residents per day
170
Ownership
For-profit, limited Liability company
Legal business name
Cromwell Operations LLC
Chain
Autumn Lake Healthcare (59 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 1, 1979
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 075263. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Apr 2, 2026. CMS lists 31 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 8, 2022 to Apr 2, 2026): 2 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Apr 2, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Apr 2, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Apr 2, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 2, 2026Provide appropriate foot care.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Apr 2, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Apr 2, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Apr 2, 2026Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration
D
Potential for more than minimal harm, isolated
Apr 2, 2026Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation
E
Potential for more than minimal harm, pattern
Apr 2, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care
G
Actual harm, isolated
Jul 25, 2024Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights
B
Potential for minimal harm, pattern
Jul 25, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jul 25, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
B
Potential for minimal harm, pattern

Showing the 12 most recent of 31. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,628 in the last three years.

Apr 2, 2026Fine: $10,628

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.01 hours
Registered nurse (RN) time per resident per day
0.28 hours
Nurse aide time per resident per day
1.81 hours
Total nurse staffing on weekends
2.81 hours
Nursing staff turnover (yearly)
34%
RN turnover (yearly)
13%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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