Nursing HomeInspections

Havencare at Litchfield Woods

Nursing home in Torrington, CT

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (860) 489-5801Send a messageMap ↗

Public-record details

Address
255 Roberts St, Torrington, CT 06790
Phone
(860) 489-5801
Listed under
For-profit
Medicare CCN
075319
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
3 of 5
Certified beds
160
Average residents per day
147
Ownership
For-profit, limited Liability company
Legal business name
Litchfield Opco LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 19, 1988
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075319. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jul 21, 2025. CMS lists 66 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 7, 2021 to May 5, 2026): 35 from complaint inspections, 3 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
May 5, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 5, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 4, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 4, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Sep 4, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Jul 21, 2025Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights		B
Potential for minimal harm, pattern
Jul 21, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		B
Potential for minimal harm, pattern
Jul 21, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights		B
Potential for minimal harm, pattern
Jul 21, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jul 21, 2025Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jul 21, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jul 21, 2025Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 66. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $7,901 and 1 denial of Medicare payment for new admissions in the last three years.

Mar 4, 2024Payment denial for 22 days from Jun 4, 2024
Nov 29, 2023Fine: $7,901

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.54 hours
Registered nurse (RN) time per resident per day
0.58 hours
Nurse aide time per resident per day
2.18 hours
Total nurse staffing on weekends
3.26 hours
Nursing staff turnover (yearly)
33%
RN turnover (yearly)
32%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Torrington

Torrington Center for Nursing & Rehabilitation LLC80 Fern Dr · Torrington, CT 06790 · (860) 294-7300 · For-profit41 health citations in 3 inspection cycles · last standard inspection Aug 28, 2024 · no CMS fines in 3 yrsMedicare & Medicaid certified4★ overall (CMS)Havencare at Valerie Manor1360 Torringford St · Torrington, CT 06790 · (860) 489-1008 · For-profit45 health citations in 3 inspection cycles · last standard inspection Jan 21, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified2★ overall (CMS)CMS abuse iconWolcott Hall Nursing Center, INC215 Forest St · Torrington, CT 06790 · (860) 482-8554 · For-profit33 health citations in 3 inspection cycles · last standard inspection Feb 8, 2025 · $11,190 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

All 4 in Torrington →