Autumn Lake Healthcare at Norwalk
Nursing home in Norwalk, CT
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 34 Midrocks Drive, Norwalk, CT 06851
- Phone
- (203) 847-9686
- Listed under
- For-profit
- Medicare CCN
- 075387
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 150
- Average residents per day
- 141
- Ownership
- For-profit, individual
- Legal business name
- Norwalk Operations LLC
- Chain
- Autumn Lake Healthcare (59 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 30, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 17, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 23, 2021 to Mar 17, 2026): 9 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 17, 2026 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D |
| Mar 17, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Mar 17, 2026 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
| Mar 17, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Mar 17, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 17, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 17, 2026 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D |
| Mar 17, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Mar 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Mar 17, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Mar 17, 2026 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E |
| Mar 17, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E |
Fines and payment denials
CMS records 1 fine totalling $12,834 in the last three years.
| Jun 26, 2024 | Fine: $12,834 |
Staffing
- Total nurse staffing per resident per day
- 3.26 hours
- Registered nurse (RN) time per resident per day
- 0.38 hours
- Nurse aide time per resident per day
- 2.02 hours
- Total nurse staffing on weekends
- 3.07 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.