Nursing HomeInspections

Cherry Brook Health Care Center

Nursing home in Canton, CT

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
102 Dyer Avenue, Canton, CT 06019
Phone
(860) 693-7777
Listed under
Nonprofit
Medicare CCN
075396
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
100
Average residents per day
92
Ownership
Nonprofit, corporation
Legal business name
New Horizons INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 27, 1994
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 075396. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jul 27, 2026. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 13, 2022 to Jul 27, 2026): 10 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
Jul 27, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights
B
Potential for minimal harm, pattern
Jul 27, 2026Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Resident Rights · complaint inspection
B
Potential for minimal harm, pattern
Jul 27, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights
B
Potential for minimal harm, pattern
Jul 27, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
B
Potential for minimal harm, pattern
Jul 27, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
B
Potential for minimal harm, pattern
Jul 27, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services
C
Potential for minimal harm, widespread
Jul 27, 2026Implement a program that monitors antibiotic use.
Infection Control
C
Potential for minimal harm, widespread
Jul 27, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights
D
Potential for more than minimal harm, isolated
Jul 27, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights
D
Potential for more than minimal harm, isolated
Jul 27, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Jul 27, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights
D
Potential for more than minimal harm, isolated
Jul 27, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 51. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $11,175 in the last three years.

Jan 28, 2026Fine: $11,175

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.57 hours
Registered nurse (RN) time per resident per day
0.45 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
3.15 hours
Nursing staff turnover (yearly)
62%
RN turnover (yearly)
50%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.