Nursing HomeInspections

Candlewood Rehabilitation and Healthcare Center

Nursing home in New Milford, CT

Medicare & Medicaid certified3★ overall (CMS)

Call (860) 355-0971Send a messageMap ↗

Public-record details

Address
30 Park Lane East, New Milford, CT 06776
Phone
(860) 355-0971
Listed under
For-profit
Medicare CCN
075416
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
4 of 5
Certified beds
148
Average residents per day
135
Ownership
For-profit, limited Liability company
Legal business name
New Milford Rehabilitation LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 16, 1998
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 075416. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Mar 31, 2026. CMS lists 40 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 20, 2021 to Apr 27, 2026): 5 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection · under dispute review		D
Potential for more than minimal harm, isolated
Mar 31, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 31, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 31, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Mar 31, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights		D
Potential for more than minimal harm, isolated
Mar 31, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Mar 31, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 31, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 31, 2026Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Mar 31, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Mar 31, 2026Give residents a notice of rights, rules, services and charges.
Resident Rights		E
Potential for more than minimal harm, pattern
Mar 31, 2026Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 40. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $25,490 in the last three years.

Mar 30, 2026Fine: $25,490

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.14 hours
Registered nurse (RN) time per resident per day
0.62 hours
Nurse aide time per resident per day
1.75 hours
Total nurse staffing on weekends
2.77 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
29%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in New Milford

Village Crest Center for Health & Rehabilitation19 Poplar Street · New Milford, CT 06776 · (860) 354-9365 · For-profit26 health citations in 3 inspection cycles · last standard inspection May 6, 2025 · $24,418 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)

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