Nursing HomeInspections

Encore at Parkside

Nursing home in Newark, DE

Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)

Call (302) 366-0160Send a messageMap ↗

Public-record details

Address
255 Possum Park Road, Newark, DE 19711
Phone
(302) 366-0160
Listed under
For-profit, Part of a retirement community
Medicare CCN
085021
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
5 of 5
Certified beds
110
Average residents per day
92
Ownership
For-profit, limited Liability company
Legal business name
Legal Business Name Not Available
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 17, 1982
Changed ownership in last 12 months
Yes
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 085021. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 12, 2026. CMS lists 54 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 19, 2023 to Jun 25, 2026): 17 from complaint inspections, 4 at the “actual harm” level or higher, including 3 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Jun 25, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated
Jan 12, 2026Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed…
Administration		C
Potential for minimal harm, widespread
Jan 12, 2026Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 12, 2026Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 12, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 12, 2026Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights		D
Potential for more than minimal harm, isolated
Jan 12, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 12, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 12, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 12, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 12, 2026Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jan 12, 2026Provide or obtain dental services for each resident.
Quality of Life and Care		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 54. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $56,814 in the last three years.

Jun 25, 2026Fine: $16,355
Jan 12, 2026Fine: $14,901
Oct 29, 2025Fine: $9,110
Aug 28, 2024Fine: $16,448

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.51 hours
Registered nurse (RN) time per resident per day
0.67 hours
Nurse aide time per resident per day
1.95 hours
Total nurse staffing on weekends
3.03 hours
Nursing staff turnover (yearly)
39%
RN turnover (yearly)
29%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Newark

Exceptional Care for Children11 Independence Way · Newark, DE 19713 · (302) 894-1001 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection May 19, 2026 · no CMS fines in 3 yrsMedicaid-certified5★ overall (CMS)Jeanne Jugan Residence185 Salem Church Road · Newark, DE 19713 · (302) 368-5886 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Apr 10, 2026 · no CMS fines in 3 yrsMedicaid-certified5★ overall (CMS)Newark Manor Nursing Home254 West Main Street · Newark, DE 19711 · (302) 731-5576 · For-profit26 health citations in 3 inspection cycles · last standard inspection Jan 11, 2024 · no CMS fines in 3 yrsMedicaid-certified3★ overall (CMS)CMS abuse iconExcelcare at Newark LLC4949 Ogletown-Stanton Road · Newark, DE 19713 · (302) 998-6900 · For-profit41 health citations in 3 inspection cycles · last standard inspection Apr 1, 2026 · $29,309 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)

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