Nursing HomeInspections

Excelcare at Newark LLC

Nursing home in Newark, DE

Medicare & Medicaid certified2★ overall (CMS)

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Public-record details

Address
4949 Ogletown-Stanton Road, Newark, DE 19713
Phone
(302) 998-6900
Listed under
For-profit
Medicare CCN
085025
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
101
Average residents per day
83
Ownership
For-profit, limited Liability company
Chain
Excelcare (8 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 23, 1984
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 085025. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Apr 1, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 19, 2024 to Apr 1, 2026): 20 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.

InspectionCitationSeverity
Apr 1, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 1, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 1, 2026Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Apr 1, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Apr 1, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Apr 1, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		E
Potential for more than minimal harm, pattern
Apr 1, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Dec 23, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 23, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 23, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 23, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Dec 23, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		J
Immediate jeopardy, isolated

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $29,309 in the last three years.

Feb 19, 2025Fine: $13,270
Mar 19, 2024Fine: $16,039

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.89 hours
Registered nurse (RN) time per resident per day
0.79 hours
Nurse aide time per resident per day
2.12 hours
Total nurse staffing on weekends
3.60 hours
Nursing staff turnover (yearly)
41%
RN turnover (yearly)
24%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Newark

Exceptional Care for Children11 Independence Way · Newark, DE 19713 · (302) 894-1001 · Nonprofit5 health citations in 3 inspection cycles · last standard inspection May 19, 2026 · no CMS fines in 3 yrsMedicaid-certified5★ overall (CMS)
Jeanne Jugan Residence185 Salem Church Road · Newark, DE 19713 · (302) 368-5886 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Apr 10, 2026 · no CMS fines in 3 yrsMedicaid-certified5★ overall (CMS)
Newark Manor Nursing Home254 West Main Street · Newark, DE 19711 · (302) 731-5576 · For-profit17 health citations in 3 inspection cycles · last standard inspection Mar 13, 2026 · no CMS fines in 3 yrsMedicaid-certified4★ overall (CMS)
Encore at West Meadow L.L.C.255 Possum Park Road · Newark, DE 19711 · (302) 366-0160 · For-profit54 health citations in 3 inspection cycles · last standard inspection Jan 12, 2026 · $51,090 in CMS fines (3 yrs)Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)

All 5 in Newark →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error