Excelcare at Newark LLC
Nursing home in Newark, DE
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 4949 Ogletown-Stanton Road, Newark, DE 19713
- Phone
- (302) 998-6900
- Listed under
- For-profit
- Medicare CCN
- 085025
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 101
- Average residents per day
- 92
- Ownership
- For-profit, limited Liability company
- Chain
- Excelcare (8 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 23, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Apr 1, 2026. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 19, 2024 to Apr 1, 2026): 20 from complaint inspections, 3 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 1, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Apr 1, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 1, 2026 | Respond appropriately to all alleged violations. | D |
| Apr 1, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Apr 1, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 1, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Apr 1, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Dec 23, 2025 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Dec 23, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Dec 23, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Dec 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Dec 23, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
Fines and payment denials
CMS records 2 fines totalling $29,309 in the last three years.
| Feb 19, 2025 | Fine: $13,270 |
| Mar 19, 2024 | Fine: $16,039 |
Staffing
- Total nurse staffing per resident per day
- 3.82 hours
- Registered nurse (RN) time per resident per day
- 0.78 hours
- Nurse aide time per resident per day
- 2.09 hours
- Total nurse staffing on weekends
- 3.51 hours
- Nursing staff turnover (yearly)
- 39%
- RN turnover (yearly)
- 20%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.