Nursing HomeInspections

New Castle Health and Rehabilitation Center

Nursing home in New Castle, DE

Medicare & Medicaid certified2★ overall (CMS)SFF candidate (CMS)

Call (302) 328-2580Send a messageMap ↗

Public-record details

Address
32 Buena Vista Drive, New Castle, DE 19720
Phone
(302) 328-2580
Listed under
For-profit
Medicare CCN
085039
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
1 of 5
Staffing rating
4 of 5
Quality measures rating
5 of 5
Certified beds
120
Average residents per day
114
Ownership
For-profit, corporation
Legal business name
New Castle Health & Rehabilitation Center LLC
Chain
Saber Healthcare Group (126 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 15, 1991
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Sprinklers in all required areas
Yes

CMS certification number 085039. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 13, 2025. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 1, 2024 to Dec 13, 2025): 16 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS lists this facility as a candidate for its Special Focus Facility program.

InspectionCitationSeverity
Dec 13, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 13, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 13, 2025Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with…
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Dec 13, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Dec 13, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control		D
Potential for more than minimal harm, isolated
Dec 13, 2025Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental		D
Potential for more than minimal harm, isolated
Dec 13, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights		E
Potential for more than minimal harm, pattern
Dec 13, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		E
Potential for more than minimal harm, pattern
Dec 13, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation		E
Potential for more than minimal harm, pattern
Dec 13, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Dec 13, 2025Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Dec 13, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		G
Actual harm, isolated

Showing the 12 most recent of 47. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $47,300 in the last three years.

Dec 13, 2025Fine: $28,776
May 6, 2025Fine: $18,524

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.82 hours
Registered nurse (RN) time per resident per day
0.98 hours
Nurse aide time per resident per day
2.14 hours
Total nurse staffing on weekends
3.44 hours
Nursing staff turnover (yearly)
46%
RN turnover (yearly)
55%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.