Delaware Veterans Home
Nursing home in Milford, DE
Medicare & Medicaid certified4★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 100 Delaware Veterans Blvd, Milford, DE 19963
- Phone
- (302) 424-6000
- Listed under
- Government-owned, 4–5 star overall rating
- Medicare CCN
- 085051
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 144
- Average residents per day
- 64
- Ownership
- Government, state
- Legal business name
- State of Delaware
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 20, 2007
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 12, 2026. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 25, 2023 to Mar 12, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 12, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Mar 12, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Mar 12, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 12, 2026 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with… | D |
| Mar 12, 2026 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D |
| Mar 12, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Mar 12, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Mar 6, 2025 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D |
| Mar 6, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 6, 2025 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D |
| Mar 6, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E |
| Mar 6, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
Fines and payment denials
CMS records 2 fines totalling $118,757 in the last three years.
| Mar 12, 2026 | Fine: $86,920 |
| Mar 6, 2025 | Fine: $31,837 |
Staffing
- Total nurse staffing per resident per day
- 7.08 hours
- Registered nurse (RN) time per resident per day
- 2.46 hours
- Nurse aide time per resident per day
- 3.89 hours
- Total nurse staffing on weekends
- 6.28 hours
- Nursing staff turnover (yearly)
- 54%
- RN turnover (yearly)
- 58%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.