Nursing HomeInspections

West Volusia Healthcare and Rehabilitation Center

Nursing home in Deltona, FL

Medicare & Medicaid certified2★ overall (CMS)

Call (386) 789-3769Send a messageMap ↗

Public-record details

Address
1851 Elkcam Blvd, Deltona, FL 32725
Phone
(386) 789-3769
Listed under
For-profit
Medicare CCN
105447
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
120
Average residents per day
112
Ownership
For-profit, limited Liability company
Legal business name
Deltona Operating LLC
Chain
Excelsior Care Group (33 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 19, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 105447. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 30, 2025. CMS lists 21 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 22, 2021 to Jan 30, 2025): 4 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
Jan 30, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jan 30, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jan 30, 2025Provide and implement an infection prevention and control program.
Infection Control		F
Potential for more than minimal harm, widespread
Jan 23, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 14, 2024Provide and implement an infection prevention and control program.
Infection Control · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Aug 10, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
Aug 10, 2023Ensure that residents are free from significant medication errors.
Pharmacy Service · complaint inspection		E
Potential for more than minimal harm, pattern
Feb 23, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Feb 23, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 23, 2023Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Feb 23, 2023Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services		E
Potential for more than minimal harm, pattern
Feb 23, 2023Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 21. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 13 fines totalling $75,865 in the last three years.

Jan 2, 2024Fine: $4,587
Dec 11, 2023Fine: $13,762
Nov 20, 2023Fine: $4,587
Nov 13, 2023Fine: $4,587
Nov 6, 2023Fine: $4,587
Oct 30, 2023Fine: $4,587
Oct 23, 2023Fine: $4,587
Oct 17, 2023Fine: $4,587
Oct 10, 2023Fine: $4,587
Oct 2, 2023Fine: $4,587

Showing the 10 most recent of 13.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.14 hours
Registered nurse (RN) time per resident per day
0.53 hours
Nurse aide time per resident per day
2.10 hours
Total nurse staffing on weekends
3.11 hours
Nursing staff turnover (yearly)
49%
RN turnover (yearly)
63%

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.