Health Central Park
Nursing home in Winter Garden, FL
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 411 North Dillard Street, Winter Garden, FL 34787
- Phone
- (407) 296-1600
- Listed under
- Nonprofit
- Medicare CCN
- 105479
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 218
- Average residents per day
- 211
- Ownership
- Nonprofit, corporation
- Legal business name
- Orlando Health Central, INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Nov 1, 1984
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 22, 2025. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 24, 2022 to May 22, 2025): 0 from complaint inspections, 4 at the “actual harm” level or higher, including 4 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| May 22, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| May 22, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| May 22, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| May 22, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| May 22, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D |
| May 22, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| May 22, 2025 | Provide activities to meet all resident's needs. | E |
| May 22, 2025 | Provide and implement an infection prevention and control program. | E |
| Sep 23, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | J |
| Sep 23, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K |
| Sep 23, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K |
| Sep 23, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K |
Fines and payment denials
CMS records 1 fine totalling $57,145 and 1 denial of Medicare payment for new admissions in the last three years.
| Sep 14, 2023 | Fine: $57,145 |
| Sep 14, 2023 | Payment denial for 5 days from Nov 11, 2023 |
Staffing
- Total nurse staffing per resident per day
- 4.58 hours
- Registered nurse (RN) time per resident per day
- 0.85 hours
- Nurse aide time per resident per day
- 2.93 hours
- Total nurse staffing on weekends
- 4.28 hours
- Nursing staff turnover (yearly)
- 24%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.