The Terrace at Bishop's Glen
Nursing home in Holly Hill, FL
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 900 Lpga Blvd, Holly Hill, FL 32117
- Phone
- (386) 226-9000
- Listed under
- For-profit
- Medicare CCN
- 105526
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 60
- Average residents per day
- 53
- Ownership
- For-profit, limited Liability company
- Legal business name
- Bg SNF Opco LLC
- Chain
- Serenity Estates (5 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 25, 1986
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 11, 2025. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 7, 2022 to Jun 11, 2025): 2 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 11, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D |
| Nov 5, 2024 | Ensure that residents are free from significant medication errors. | G |
| Oct 17, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and… | D |
| Mar 21, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Mar 21, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Mar 21, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Mar 21, 2024 | Ensure medication error rates are not 5 percent or greater. | D |
| Mar 21, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
| Apr 7, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Apr 7, 2022 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Apr 7, 2022 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
Fines and payment denials
CMS records 1 fine totalling $8,512 in the last three years.
| Oct 17, 2024 | Fine: $8,512 |
Staffing
- Total nurse staffing per resident per day
- 3.71 hours
- Registered nurse (RN) time per resident per day
- 0.37 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 3.20 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 75%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.