Palm Garden of Orlando
Nursing home in Orlando, FL
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 654 N Econlockhatchee Trail, Orlando, FL 32825
- Phone
- (407) 273-6158
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 105577
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 132
- Average residents per day
- 125
- Ownership
- For-profit, limited Liability company
- Legal business name
- Palm Garden of Orlando LLC
- Chain
- Palm Garden Health and Rehabilitation (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Sep 21, 1987
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 7, 2024. CMS lists 16 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 25, 2021 to Nov 7, 2024): 4 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Nov 7, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Nov 7, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D |
| Nov 7, 2024 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E |
| Sep 30, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D |
| Sep 30, 2024 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D |
| Sep 30, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Jul 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Feb 16, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Feb 16, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D |
| Feb 16, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Feb 16, 2023 | PASARR screening for Mental disorders or Intellectual Disabilities | D |
| Mar 25, 2021 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
Fines and payment denials
CMS records 2 fines totalling $73,226 in the last three years.
| Sep 30, 2024 | Fine: $62,381 |
| Jul 25, 2024 | Fine: $10,845 |
Staffing
- Total nurse staffing per resident per day
- 3.81 hours
- Registered nurse (RN) time per resident per day
- 0.69 hours
- Nurse aide time per resident per day
- 2.31 hours
- Total nurse staffing on weekends
- 3.56 hours
- Nursing staff turnover (yearly)
- 38%
- RN turnover (yearly)
- 41%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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