Metro West Nursing and Rehab Center
Nursing home in Orlando, FL
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 5900 Westgate Drive, Orlando, FL 32825
- Phone
- (407) 296-8164
- Listed under
- For-profit, 4–5 star overall rating, No fines in 3 years
- Medicare CCN
- 105868
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 120
- Average residents per day
- 108
- Ownership
- For-profit, limited Liability company
- Legal business name
- Sovereign Healthcare of Metro West LLC
- Chain
- Sovereign Healthcare Holdings (43 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 21, 1994
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 28, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 12, 2022 to Aug 28, 2025): 2 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 28, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Aug 28, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 28, 2025 | Provide routine and 24-hour emergency dental care for each resident. | D |
| Aug 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D |
| Aug 28, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Aug 28, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E |
| Feb 22, 2024 | Ensure each resident receives an accurate assessment. | D |
| Feb 22, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Feb 22, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 22, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 22, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| Feb 22, 2024 | Provide enough food/fluids to maintain a resident's health. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.68 hours
- Registered nurse (RN) time per resident per day
- 0.67 hours
- Nurse aide time per resident per day
- 2.25 hours
- Total nurse staffing on weekends
- 3.32 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 52%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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