Nursing HomeInspections

Powder Springs Center for Nursing & Healing

Nursing home in Powder Springs, GA

Medicare & Medicaid certified2★ overall (CMS)

Call (770) 439-9199Send a messageMap ↗

Public-record details

Address
3460 Powder Springs Road, Powder Springs, GA 30127
Phone
(770) 439-9199
Listed under
For-profit
Medicare CCN
115538
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
2 of 5
Staffing rating
2 of 5
Quality measures rating
3 of 5
Certified beds
208
Average residents per day
194
Ownership
For-profit, limited Liability company
Legal business name
Ps Operator LLC
Chain
Empire Care Centers (20 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Feb 25, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 115538. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 9, 2026. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 22, 2022 to Jan 9, 2026): 16 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Jan 9, 2026Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration · complaint inspection		C
Potential for minimal harm, widespread
Jan 9, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jan 9, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Jun 27, 2024Provide and implement an infection prevention and control program.
Infection Control		E
Potential for more than minimal harm, pattern
Apr 15, 2024Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2024Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · complaint inspection · infection-control inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service · complaint inspection · infection-control inspection		E
Potential for more than minimal harm, pattern
Apr 15, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection · infection-control inspection		F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $16,802 and 1 denial of Medicare payment for new admissions in the last three years.

Apr 15, 2024Fine: $3,465
Apr 15, 2024Fine: $5,636
Apr 15, 2024Fine: $7,701
Apr 15, 2024Payment denial for 2 days from May 18, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.19 hours
Registered nurse (RN) time per resident per day
0.44 hours
Nurse aide time per resident per day
1.90 hours
Total nurse staffing on weekends
2.77 hours
Nursing staff turnover (yearly)
23%
RN turnover (yearly)
19%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.