Idaho State Veterans Home - Boise

Nursing home in Boise, ID

Medicare & Medicaid certified2★ overall (CMS)

Call (208) 780-1600 Send a message Map ↗

Public-record details

Address: 320 Collins Road, Boise, ID 83702
Phone: (208) 780-1600
Listed under: Government-owned, No fines in 3 years
Medicare CCN: 135131
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 5 of 5
Quality measures rating: 3 of 5
Certified beds: 122
Average residents per day: 75
Ownership: Government, state
Legal business name: Division of Veterans Services
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Sep 1, 2007
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 135131. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 16, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 9, 2018 to May 16, 2025): 12 from complaint inspections, 2 at the “actual harm” level or higher.

Inspection	Citation	Severity
May 16, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control · complaint inspection	D Potential for more than minimal harm, isolated
May 16, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning · complaint inspection	F Potential for more than minimal harm, widespread
May 16, 2025	Ensure that residents are free from significant medication errors. Pharmacy Service · complaint inspection	F Potential for more than minimal harm, widespread
May 16, 2025	Employ staff that are licensed, certified, or registered in accordance with state laws. Administration · complaint inspection	F Potential for more than minimal harm, widespread
May 16, 2025	Have a plan that describes the process for conducting QAPI and QAA activities. Administration · complaint inspection	F Potential for more than minimal harm, widespread
May 16, 2025	Provide and implement an infection prevention and control program. Infection Control · complaint inspection	F Potential for more than minimal harm, widespread
May 16, 2025	Develop, implement, and/or maintain an effective training program for all new and existing staff members. Administration · complaint inspection	F Potential for more than minimal harm, widespread

Showing the 12 most recent of 27. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 4.23 hours
Registered nurse (RN) time per resident per day: 1.22 hours
Nurse aide time per resident per day: 2.51 hours
Total nurse staffing on weekends: 3.41 hours
Nursing staff turnover (yearly): 45%
RN turnover (yearly): 35%
Administrators who left in the past year: 0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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