Sunterra Springs Riverview
Nursing home in Boise, ID
Medicare-certified4★ overall (CMS)
We send it to Sunterra Springs Riverview if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (208) 615-4940.
Public-record details
- Address
- 3550 West Americana Terrace, Boise, ID 83706
- Phone
- (208) 615-4940
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 135139
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 30
- Average residents per day
- 28
- Ownership
- For-profit, limited Liability company
- Legal business name
- SNF Boise Operating Company LLC
- Chain
- Sunterra Springs (4 facilities)
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Oct 21, 2013
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jan 9, 2026. CMS lists 20 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 23, 2024 to Jan 9, 2026): 17 from complaint inspections, 1 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jan 9, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Jan 9, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jan 9, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| Jan 9, 2026 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Jan 9, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jan 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jan 9, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Jan 9, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D |
| Jan 9, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Jan 9, 2026 | Ensure that residents are free from significant medication errors. | D |
| Jan 9, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Jan 24, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
Fines and payment denials
CMS records 1 fine totalling $8,021 in the last three years.
| Feb 23, 2024 | Fine: $8,021 |
Staffing
- Total nurse staffing per resident per day
- 4.45 hours
- Registered nurse (RN) time per resident per day
- 0.83 hours
- Nurse aide time per resident per day
- 2.52 hours
- Total nurse staffing on weekends
- 3.98 hours
- Nursing staff turnover (yearly)
- 52%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Boise
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error