Pine Crest Health Care
Nursing home in Hazel Crest, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 3300 West 175th Street, Hazel Crest, IL 60429
- Phone
- (708) 335-2400
- Listed under
- For-profit
- Medicare CCN
- 145220
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 199
- Average residents per day
- 152
- Ownership
- For-profit, partnership
- Legal business name
- Pine Crest Health Care LLC
- Chain
- Icare Consulting Services (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 1, 1979
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 14, 2025. CMS lists 50 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 11, 2023 to May 1, 2026): 24 from complaint inspections, 7 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| May 1, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Jan 25, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | C |
| Sep 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G |
| Aug 14, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| Aug 14, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Aug 14, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E |
| Aug 14, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | E |
| Aug 14, 2025 | Provide and implement an infection prevention and control program. | E |
| Aug 14, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E |
| Aug 14, 2025 | Put firmly secured handrails on each side of hallways. | E |
| Aug 14, 2025 | Post nurse staffing information every day. | F |
| Aug 14, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F |
Fines and payment denials
CMS records 5 fines totalling $197,290 and 2 denials of Medicare payment for new admissions in the last three years.
| Sep 18, 2025 | Fine: $77,571 |
| Aug 7, 2025 | Fine: $16,575 |
| Aug 7, 2025 | Fine: $44,298 |
| Aug 7, 2025 | Payment denial for 20 days from Aug 21, 2025 |
| Mar 27, 2025 | Fine: $12,615 |
| Sep 20, 2024 | Fine: $46,231 |
| Sep 20, 2024 | Payment denial for 23 days from Nov 24, 2024 |
Staffing
- Total nurse staffing per resident per day
- 2.48 hours
- Registered nurse (RN) time per resident per day
- 0.41 hours
- Nurse aide time per resident per day
- 1.46 hours
- Total nurse staffing on weekends
- 2.04 hours
- Nursing staff turnover (yearly)
- 30%
- RN turnover (yearly)
- 0%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.