Nursing HomeInspections

Crystal Pines Rehab & Hcc

Nursing home in Crystal Lake, IL

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (815) 459-7791Send a messageMap ↗

Public-record details

Address
335 North Illinois Avenue, Crystal Lake, IL 60014
Phone
(815) 459-7791
Listed under
For-profit
Medicare CCN
145257
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
110
Average residents per day
83
Ownership
For-profit, corporation
Legal business name
Crystal Pines Rehabilitation and Health Care Center, LLC
Chain
Tutera Senior Living & Health Care (25 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Nov 1, 1973
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145257. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 5, 2024. CMS lists 48 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 24, 2022 to Jun 11, 2026): 20 from complaint inspections, 7 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 11, 2026Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
May 6, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Apr 20, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Dec 3, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Nov 21, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 14, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Aug 20, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 29, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Apr 15, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Apr 15, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Apr 15, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary · complaint inspection		F
Potential for more than minimal harm, widespread
Feb 24, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 48. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $130,776 and 1 denial of Medicare payment for new admissions in the last three years.

May 6, 2026Fine: $83,990
Apr 20, 2026Fine: $15,935
Nov 14, 2024Fine: $16,801
Jun 5, 2024Fine: $14,050
Jun 5, 2024Payment denial for 31 days from Jul 5, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.15 hours
Registered nurse (RN) time per resident per day
0.83 hours
Nurse aide time per resident per day
1.87 hours
Total nurse staffing on weekends
2.98 hours
Nursing staff turnover (yearly)
56%
RN turnover (yearly)
47%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Crystal Lake

The Pearl of Crystal Lake1000 East Brighton Lane · Crystal Lake, IL 60012 · (815) 477-6569 · For-profit32 health citations in 3 inspection cycles · last standard inspection Jun 4, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Fair Oaks Health Care Center471 Terra Cotta Avenue · Crystal Lake, IL 60014 · (815) 455-0550 · Nonprofit29 health citations in 3 inspection cycles · last standard inspection Jun 6, 2024 · $26,325 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)

All 3 in Crystal Lake →