Fair Oaks Health Care Center
Nursing home in Crystal Lake, IL
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 471 Terra Cotta Avenue, Crystal Lake, IL 60014
- Phone
- (815) 455-0550
- Listed under
- Nonprofit
- Medicare CCN
- 145917
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 51
- Average residents per day
- 40
- Ownership
- Nonprofit, corporation
- Legal business name
- Wisconsin Illinois Senior Housing INC
- Chain
- Wisconsin Illinois Senior Housing, INC. (7 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 19, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 6, 2024. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 8, 2022 to Feb 2, 2026): 6 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 2, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Oct 9, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Mar 10, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Mar 10, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 6, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 6, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Jun 6, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 6, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Jun 6, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Jun 6, 2024 | Provide and implement an infection prevention and control program. | D |
| Jun 6, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Jun 6, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records 2 fines totalling $26,325 and 1 denial of Medicare payment for new admissions in the last three years.
| Feb 2, 2026 | Fine: $17,215 |
| Oct 9, 2025 | Fine: $9,110 |
| Jul 8, 2025 | Payment denial for 44 days from Aug 6, 2025 |
Staffing
- Total nurse staffing per resident per day
- 5.35 hours
- Registered nurse (RN) time per resident per day
- 1.44 hours
- Nurse aide time per resident per day
- 3.49 hours
- Total nurse staffing on weekends
- 4.47 hours
- Nursing staff turnover (yearly)
- 51%
- RN turnover (yearly)
- 53%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.