Nursing HomeInspections

Elevate Care Riverwoods

Nursing home in Riverwoods, IL

Medicare & Medicaid certified3★ overall (CMS)

Call (847) 947-9000Send a messageMap ↗

Public-record details

Address
3705 Deerfield Road, Riverwoods, IL 60015
Phone
(847) 947-9000
Listed under
For-profit
Medicare CCN
145304
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measures rating
4 of 5
Certified beds
240
Average residents per day
148
Ownership
For-profit, limited Liability company
Legal business name
Elevate Care Riverwoods LLC
Chain
Elevate Care (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Sep 1, 1978
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145304. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 6, 2025. CMS lists 32 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 5, 2023 to Jun 24, 2026): 6 from complaint inspections, 7 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Jun 24, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 24, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 4, 2026Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 6, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 6, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 6, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Aug 6, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 6, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Aug 6, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Aug 6, 2025Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care		G
Actual harm, isolated
Apr 30, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jul 25, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 32. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $152,893 and 1 denial of Medicare payment for new admissions in the last three years.

Aug 6, 2025Fine: $48,028
Aug 6, 2025Payment denial for 6 days from Sep 2, 2025
Apr 30, 2025Fine: $12,438
Jul 25, 2024Fine: $9,452
Jan 22, 2024Fine: $16,801
Sep 5, 2023Fine: $66,174

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.27 hours
Registered nurse (RN) time per resident per day
0.80 hours
Nurse aide time per resident per day
1.89 hours
Total nurse staffing on weekends
2.97 hours
Nursing staff turnover (yearly)
34%
RN turnover (yearly)
14%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.