Rivaya Care of Des Plaines
Nursing home in Des Plaines, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
We send it to Rivaya Care of Des Plaines if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (847) 294-2300.
Public-record details
- Address
- 9300 Ballard Road, Des Plaines, IL 60016
- Phone
- (847) 294-2300
- Listed under
- For-profit
- Medicare CCN
- 145334
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 231
- Average residents per day
- 111
- Ownership
- For-profit, limited Liability company
- Legal business name
- Rivaya Care of Des Plaines LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1977
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 18, 2025. CMS lists 51 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 18, 2023 to Jul 26, 2026): 39 from complaint inspections, 12 at the “actual harm” level or higher, including 4 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 26, 2026 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| Jul 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jul 26, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F |
| Apr 17, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Apr 17, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D |
| Apr 17, 2026 | Post nurse staffing information every day. | D |
| Apr 17, 2026 | Ensure that residents are free from significant medication errors. | D |
| Mar 5, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Mar 5, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Dec 18, 2025 | Provide and implement an infection prevention and control program. | E |
| Nov 25, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D |
| Sep 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
Fines and payment denials
CMS records 6 fines totalling $289,722 and 3 denials of Medicare payment for new admissions in the last three years.
| Sep 29, 2025 | Fine: $14,731 |
| Sep 26, 2024 | Fine: $52,466 |
| Sep 26, 2024 | Payment denial for 6 days from Oct 24, 2024 |
| Aug 1, 2024 | Fine: $23,647 |
| Feb 23, 2024 | Fine: $76,780 |
| Feb 23, 2024 | Payment denial for 45 days from Mar 20, 2024 |
| Feb 6, 2024 | Fine: $4,558 |
| Oct 18, 2023 | Fine: $117,540 |
| Oct 18, 2023 | Payment denial for 81 days from Nov 14, 2023 |
Staffing
- Total nurse staffing per resident per day
- 3.57 hours
- Registered nurse (RN) time per resident per day
- 0.79 hours
- Nurse aide time per resident per day
- 1.98 hours
- Total nurse staffing on weekends
- 3.07 hours
- Nursing staff turnover (yearly)
- 62%
- RN turnover (yearly)
- 38%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Des Plaines
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error