Nursing HomeInspections

Elevate Care Des Plaines

Nursing home in Des Plaines, IL

Medicare & Medicaid certified3★ overall (CMS)

Call (847) 299-5588Send a messageMap ↗

Public-record details

Address
1660 Oakton Place, Des Plaines, IL 60018
Phone
(847) 299-5588
Listed under
For-profit
Medicare CCN
145626
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
200
Average residents per day
107
Ownership
For-profit, limited Liability company
Legal business name
Generations at Oakton Pavillion LLC
Chain
Elevate Care (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Apr 21, 1989
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145626. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Aug 22, 2024. CMS lists 37 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 22, 2022 to Jun 17, 2026): 22 from complaint inspections, 10 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 17, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Mar 25, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 25, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 25, 2026Provide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers.
Environmental · complaint inspection
F
Potential for more than minimal harm, widespread
Jul 20, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
G
Actual harm, isolated
Apr 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 13, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
E
Potential for more than minimal harm, pattern
Feb 13, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Jan 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Oct 4, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Aug 22, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 37. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $248,079 and 4 denials of Medicare payment for new admissions in the last three years.

Jan 16, 2025Fine: $71,595
Jan 16, 2025Payment denial for 20 days from Feb 14, 2025
Aug 22, 2024Fine: $45,120
May 20, 2024Fine: $89,880
May 20, 2024Payment denial for 16 days from Jun 12, 2024
Dec 8, 2023Fine: $41,484
Dec 8, 2023Payment denial for 34 days from Dec 28, 2023
Aug 25, 2023Payment denial for 2 days from Oct 3, 2023

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.80 hours
Registered nurse (RN) time per resident per day
1.38 hours
Nurse aide time per resident per day
2.02 hours
Total nurse staffing on weekends
3.38 hours
Nursing staff turnover (yearly)
45%
RN turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Des Plaines

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