Nursing HomeInspections

Heritage Health-Hoopeston

Nursing home in Hoopeston, IL

Medicare & Medicaid certified4★ overall (CMS)

Call (217) 283-8247Send a messageMap ↗

Public-record details

Address
423 North Dixie Highway, Hoopeston, IL 60942
Phone
(217) 283-8247
Listed under
Nonprofit, 4–5 star overall rating, No fines in 3 years
Medicare CCN
145470
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measures rating
2 of 5
Certified beds
75
Average residents per day
71
Ownership
Nonprofit, corporation
Legal business name
Hoopeston Retirement Village Foundation
Chain
Heritage Operations Group (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jan 25, 1983
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145470. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 21, 2026. CMS lists 24 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 12, 2023 to May 21, 2026): 8 from complaint inspections, 1 at the “actual harm” level or higher.

InspectionCitationSeverity
May 21, 2026Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights		D
Potential for more than minimal harm, isolated
May 21, 2026Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 21, 2026Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
May 21, 2026Implement a program that monitors antibiotic use.
Infection Control		D
Potential for more than minimal harm, isolated
May 21, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care		E
Potential for more than minimal harm, pattern
Apr 28, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Feb 4, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 4, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 30, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated
Mar 19, 2025Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 24. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.97 hours
Registered nurse (RN) time per resident per day
0.74 hours
Nurse aide time per resident per day
2.01 hours
Total nurse staffing on weekends
2.64 hours
Nursing staff turnover (yearly)
30%
RN turnover (yearly)
18%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.