Waukegan Health and Rehab
Nursing home in Waukegan, IL
Medicare & Medicaid certified4★ overall (CMS)
Public-record details
- Address
- 2217 Washington Street, Waukegan, IL 60085
- Phone
- (847) 244-4100
- Listed under
- For-profit, 4–5 star overall rating
- Medicare CCN
- 145621
- Overall star rating
- 4 of 5 ★★★★☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 112
- Average residents per day
- 79
- Ownership
- For-profit, limited Liability company
- Legal business name
- Pavilion of Waukegan, LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 1, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 21, 2025. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 27, 2023 to Apr 29, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 29, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Dec 2, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Oct 28, 2025 | Honor each resident's preferences, choices, values and beliefs. | D |
| May 21, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| May 21, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D |
| May 21, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| May 21, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D |
| May 21, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| May 21, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| May 21, 2025 | Provide and implement an infection prevention and control program. | D |
| May 21, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| May 21, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F |
Fines and payment denials
CMS records 1 fine totalling $8,328 and 1 denial of Medicare payment for new admissions in the last three years.
| Nov 15, 2023 | Fine: $8,328 |
| Nov 15, 2023 | Payment denial for 11 days from Dec 23, 2023 |
Staffing
- Total nurse staffing per resident per day
- 3.07 hours
- Registered nurse (RN) time per resident per day
- 0.83 hours
- Nurse aide time per resident per day
- 1.86 hours
- Total nurse staffing on weekends
- 2.60 hours
- Nursing staff turnover (yearly)
- 41%
- RN turnover (yearly)
- 27%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.