Elevate Care Waukegan
Nursing home in Waukegan, IL
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 2222 Audrey Nixon Boulevard, Waukegan, IL 60085
- Phone
- (847) 249-2400
- Listed under
- For-profit
- Medicare CCN
- 145669
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 265
- Average residents per day
- 170
- Ownership
- For-profit, limited Liability company
- Legal business name
- Elevate Care Waukegan LLC
- Chain
- Elevate Care (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Dec 29, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 11, 2026. CMS lists 62 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 20, 2023 to Apr 22, 2026): 18 from complaint inspections, 7 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Apr 22, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Apr 22, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D |
| Mar 11, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Mar 11, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 11, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Mar 11, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Mar 11, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Mar 11, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Mar 11, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Mar 11, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Mar 11, 2026 | Provide enough food/fluids to maintain a resident's health. | D |
| Mar 11, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
Fines and payment denials
CMS records 5 fines totalling $65,554 in the last three years.
| Nov 19, 2025 | Fine: $19,400 |
| Jan 15, 2025 | Fine: $14,333 |
| Nov 15, 2024 | Fine: $12,048 |
| Oct 8, 2024 | Fine: $5,340 |
| Oct 8, 2024 | Fine: $14,433 |
Staffing
- Total nurse staffing per resident per day
- 2.96 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 1.58 hours
- Total nurse staffing on weekends
- 2.52 hours
- Nursing staff turnover (yearly)
- 25%
- RN turnover (yearly)
- 29%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.