Nexus at Palos
Nursing home in Palos Hills, IL
Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 10426 South Roberts, Palos Hills, IL 60465
- Phone
- (708) 598-3460
- Listed under
- For-profit
- Medicare CCN
- 145650
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 207
- Average residents per day
- 159
- Ownership
- For-profit, limited Liability company
- Legal business name
- Legal Business Name Not Available
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 24, 1989
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 16, 2025. CMS lists 87 health citations for this facility across its last three standard inspection cycles and complaint inspections (Nov 3, 2022 to May 29, 2026): 68 from complaint inspections, 21 at the “actual harm” level or higher, including 2 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| May 29, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G |
| May 29, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| May 29, 2026 | Provide safe, appropriate pain management for a resident who requires such services. | G |
| May 1, 2026 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D |
| May 1, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| May 1, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 1, 2026 | Ensure that residents are free from significant medication errors. | D |
| Apr 3, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Apr 3, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J |
| Mar 9, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Mar 9, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Mar 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records 10 fines totalling $458,668 and 2 denials of Medicare payment for new admissions in the last three years.
| May 29, 2026 | Fine: $26,960 |
| Apr 3, 2026 | Fine: $145,665 |
| Apr 3, 2026 | Payment denial for 4 days from Apr 28, 2026 |
| Sep 2, 2025 | Fine: $52,875 |
| May 16, 2025 | Fine: $16,585 |
| May 16, 2025 | Fine: $16,585 |
| May 16, 2025 | Fine: $16,585 |
| May 16, 2025 | Fine: $17,095 |
| Nov 12, 2024 | Fine: $62,595 |
| Aug 29, 2024 | Fine: $37,882 |
Staffing
- Total nurse staffing per resident per day
- 4.13 hours
- Registered nurse (RN) time per resident per day
- 0.65 hours
- Nurse aide time per resident per day
- 2.27 hours
- Total nurse staffing on weekends
- 3.28 hours
- Nursing staff turnover (yearly)
- 55%
- RN turnover (yearly)
- 67%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.