Aliya of Crestwood
Nursing home in Crestwood, IL
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 13259 South Central Avenue, Crestwood, IL 60418
- Phone
- (708) 597-1000
- Listed under
- For-profit
- Medicare CCN
- 145681
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 193
- Average residents per day
- 138
- Ownership
- For-profit, limited Liability company
- Legal business name
- Aliya in the Heights LLC
- Chain
- Aliya Healthcare (14 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 1, 1990
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 20, 2025. CMS lists 52 health citations for this facility across its last three standard inspection cycles and complaint inspections (Apr 13, 2023 to Jun 30, 2026): 37 from complaint inspections, 7 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 30, 2026 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | G |
| Jun 2, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jun 2, 2026 | Ensure that residents are free from significant medication errors. | D |
| Jun 2, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Jun 2, 2026 | Keep residents' personal and medical records private and confidential. | E |
| Jun 2, 2026 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E |
| Jun 2, 2026 | Provide and implement an infection prevention and control program. | E |
| Jun 2, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F |
| Jun 2, 2026 | Have a plan that describes the process for conducting QAPI and QAA activities. | F |
| Jun 2, 2026 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F |
| Jun 2, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Apr 23, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
Fines and payment denials
CMS records 2 fines totalling $80,372 and 1 denial of Medicare payment for new admissions in the last three years.
| Feb 20, 2026 | Fine: $13,520 |
| Nov 28, 2023 | Fine: $66,852 |
| Nov 28, 2023 | Payment denial for 28 days from Dec 21, 2023 |
Staffing
- Total nurse staffing per resident per day
- 2.99 hours
- Registered nurse (RN) time per resident per day
- 0.43 hours
- Nurse aide time per resident per day
- 1.69 hours
- Total nurse staffing on weekends
- 2.82 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 81%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.