Nursing HomeInspections

Thryve of Crestwood

Nursing home in Crestwood, IL

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (708) 371-0400Send a messageMap ↗

Public-record details

Address
14255 South Cicero Avenue, Crestwood, IL 60445
Phone
(708) 371-0400
Listed under
For-profit
Medicare CCN
145718
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
297
Average residents per day
181
Ownership
For-profit, limited Liability company
Legal business name
Crestwood Rehabilitation Center LLC
Chain
Aliya Healthcare (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145718. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 7, 2025. CMS lists 47 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 10, 2023 to Jun 4, 2026): 23 from complaint inspections, 9 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Jun 4, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection		D
Potential for more than minimal harm, isolated
May 7, 2026Provide and implement an infection prevention and control program.
Infection Control · complaint inspection		F
Potential for more than minimal harm, widespread
Feb 2, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jun 25, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection		E
Potential for more than minimal harm, pattern
May 12, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
May 12, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Feb 28, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights · complaint inspection		G
Actual harm, isolated
Feb 7, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 7, 2025Reasonably accommodate the needs and preferences of each resident.
Resident Rights		D
Potential for more than minimal harm, isolated
Feb 7, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 7, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation		D
Potential for more than minimal harm, isolated
Feb 7, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 47. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $298,926 and 2 denials of Medicare payment for new admissions in the last three years.

Feb 2, 2026Fine: $35,360
May 12, 2025Fine: $12,929
Jan 31, 2025Fine: $173,339
Jan 31, 2025Payment denial for 3 days from Feb 28, 2025
May 16, 2024Fine: $13,910
Feb 18, 2024Fine: $63,388
Feb 18, 2024Payment denial for 23 days from Mar 16, 2024

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.08 hours
Registered nurse (RN) time per resident per day
0.37 hours
Nurse aide time per resident per day
1.77 hours
Total nurse staffing on weekends
2.68 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
47%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Crestwood

Crestwood Terrace13301 South Central Avenue · Crestwood, IL 60445 · (708) 597-5251 · For-profit29 health citations in 3 inspection cycles · last standard inspection Aug 23, 2024 · no CMS fines in 3 yrsMedicaid-certified3★ overall (CMS)CMS abuse iconAliya of Crestwood13259 South Central Avenue · Crestwood, IL 60418 · (708) 597-1000 · For-profit52 health citations in 3 inspection cycles · last standard inspection Feb 20, 2025 · $80,372 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Crestwood →