Nursing HomeInspections

Thryve of Crestwood

Nursing home in Crestwood, IL

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

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Public-record details

Address
14255 South Cicero Avenue, Crestwood, IL 60445
Phone
(708) 371-0400
Listed under
For-profit
Medicare CCN
145718
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
4 of 5
Certified beds
297
Average residents per day
195
Ownership
For-profit, limited Liability company
Legal business name
Crestwood Rehabilitation Center LLC
Chain
Aliya Healthcare (14 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 1, 1992
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 145718. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: May 7, 2026. CMS lists 61 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 19, 2023 to Aug 20, 2026): 26 from complaint inspections, 10 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

InspectionCitationSeverity
Aug 20, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Aug 20, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
G
Actual harm, isolated
Aug 8, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service · complaint inspection
D
Potential for more than minimal harm, isolated
May 7, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation
C
Potential for minimal harm, widespread
May 7, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
May 7, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
May 7, 2026Provide or obtain dental services for each resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 7, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental
D
Potential for more than minimal harm, isolated
May 7, 2026Reasonably accommodate the needs and preferences of each resident.
Resident Rights
E
Potential for more than minimal harm, pattern
May 7, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
E
Potential for more than minimal harm, pattern
May 7, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
E
Potential for more than minimal harm, pattern

Showing the 12 most recent of 61. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 5 fines totalling $286,550 and 3 denials of Medicare payment for new admissions in the last three years.

May 7, 2026Payment denial for 10 days from Jun 5, 2026
Feb 2, 2026Fine: $22,984
May 12, 2025Fine: $12,929
Jan 31, 2025Fine: $173,339
Jan 31, 2025Payment denial for 3 days from Feb 28, 2025
May 16, 2024Fine: $13,910
Feb 18, 2024Fine: $63,388
Feb 18, 2024Payment denial for 23 days from Mar 16, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
2.94 hours
Registered nurse (RN) time per resident per day
0.43 hours
Nurse aide time per resident per day
1.69 hours
Total nurse staffing on weekends
2.58 hours
Nursing staff turnover (yearly)
48%
RN turnover (yearly)
39%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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