Arcadia Care Rock Island
Nursing home in Rock Island, IL
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 2545 24th Street, Rock Island, IL 61201
- Phone
- (309) 788-0458
- Listed under
- For-profit
- Medicare CCN
- 145950
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 177
- Average residents per day
- 66
- Ownership
- For-profit, limited Liability company
- Legal business name
- Generations at Rock Island, LLC
- Chain
- Arcadia Care (25 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jun 19, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 30, 2024. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 10, 2023 to Mar 23, 2026): 14 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 23, 2026 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D |
| Oct 28, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Sep 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 28, 2025 | Hire a qualified full-time social worker in a facility with more than 120 beds. | F |
| Aug 28, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K |
| Aug 2, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Aug 2, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D |
| Aug 2, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Aug 2, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jul 22, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Jul 22, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| Aug 30, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
Fines and payment denials
CMS records 3 fines totalling $68,777 and 1 denial of Medicare payment for new admissions in the last three years.
| Jul 22, 2025 | Fine: $10,358 |
| Jul 22, 2025 | Fine: $14,069 |
| Jul 22, 2025 | Fine: $44,350 |
| Jul 22, 2025 | Payment denial for 20 days from Aug 15, 2025 |
Staffing
- Total nurse staffing per resident per day
- 4.05 hours
- Registered nurse (RN) time per resident per day
- 0.50 hours
- Nurse aide time per resident per day
- 2.90 hours
- Total nurse staffing on weekends
- 3.41 hours
- Nursing staff turnover (yearly)
- 46%
- RN turnover (yearly)
- 55%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.