Nursing HomeInspections

Arcadia Care Rock Island

Nursing home in Rock Island, IL

Medicare & Medicaid certified3★ overall (CMS)

Call (309) 788-0458Send a messageMap ↗
Thanks, we got your message.

We send it to Arcadia Care Rock Island if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (309) 788-0458.

Public-record details

Address
2545 24th Street, Rock Island, IL 61201
Phone
(309) 788-0458
Listed under
For-profit
Medicare CCN
145950
Overall star rating
3 of 5 ★★★☆☆
Health inspection rating
3 of 5
Staffing rating
1 of 5
Quality measures rating
5 of 5
Certified beds
177
Average residents per day
68
Ownership
For-profit, limited Liability company
Legal business name
Legal Business Name Not Available
Chain
Arcadia Care (25 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jun 19, 1997
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 145950. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Aug 30, 2024. CMS lists 29 health citations for this facility across its last three standard inspection cycles and complaint inspections (Feb 10, 2023 to Mar 23, 2026): 13 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Mar 23, 2026Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Oct 28, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 21, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 28, 2025Hire a qualified full-time social worker in a facility with more than 120 beds.
Administration · complaint inspection		F
Potential for more than minimal harm, widespread
Aug 28, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		K
Immediate jeopardy, pattern
Aug 2, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 2, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 2, 2025Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 2, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jul 22, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Jul 22, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection		J
Immediate jeopardy, isolated
Aug 30, 2024Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 29. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $69,955 and 1 denial of Medicare payment for new admissions in the last three years.

Jul 22, 2025Fine: $10,535
Jul 22, 2025Fine: $14,310
Jul 22, 2025Fine: $45,110
Jul 22, 2025Payment denial for 20 days from Aug 15, 2025

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.76 hours
Registered nurse (RN) time per resident per day
0.41 hours
Nurse aide time per resident per day
2.61 hours
Total nurse staffing on weekends
3.29 hours
Nursing staff turnover (yearly)
44%
RN turnover (yearly)
63%
Administrators who left in the past year
2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rock Island

Friendship Manor1209 21st Avenue · Rock Island, IL 61201 · (309) 786-9667 · Nonprofit17 health citations in 3 inspection cycles · last standard inspection Jun 4, 2026 · $10,519 in CMS fines (3 yrs)Medicare & Medicaid certified4★ overall (CMS)
St Anthony's Nsg & Rehab Ctr767 30th Street · Rock Island, IL 61201 · (309) 788-7631 · For-profit59 health citations in 3 inspection cycles · last standard inspection Feb 27, 2025 · $557,075 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Rock Island →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error