Nursing HomeInspections

Friendship Manor

Nursing home in Rock Island, IL

Medicare & Medicaid certified4★ overall (CMS)

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Public-record details

Address
1209 21st Avenue, Rock Island, IL 61201
Phone
(309) 786-9667
Listed under
Nonprofit, 4–5 star overall rating, Part of a retirement community
Medicare CCN
146099
Overall star rating
4 of 5 ★★★★☆
Health inspection rating
4 of 5
Staffing rating
5 of 5
Quality measures rating
1 of 5
Certified beds
94
Average residents per day
76
Ownership
Nonprofit, other
Legal business name
Friendship Manor INC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 9, 2005
Changed ownership in last 12 months
No
Continuing care retirement community
Yes
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 146099. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 4, 2026. CMS lists 17 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jul 19, 2023 to Jun 4, 2026): 3 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 4, 2026Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning		B
Potential for minimal harm, pattern
Jun 4, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights		D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 4, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
Jun 4, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 4, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Jun 4, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service		E
Potential for more than minimal harm, pattern
Jun 4, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jan 30, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Sep 12, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Apr 9, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated

Showing the 12 most recent of 17. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $10,519 and 1 denial of Medicare payment for new admissions in the last three years.

Apr 9, 2025Fine: $10,519
Jul 24, 2024Payment denial for 12 days from Aug 22, 2024

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
4.61 hours
Registered nurse (RN) time per resident per day
0.66 hours
Nurse aide time per resident per day
2.87 hours
Total nurse staffing on weekends
3.87 hours
Nursing staff turnover (yearly)
35%
RN turnover (yearly)
25%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Rock Island

Arcadia Care Rock Island2545 24th Street · Rock Island, IL 61201 · (309) 788-0458 · For-profit29 health citations in 3 inspection cycles · last standard inspection Aug 30, 2024 · $69,955 in CMS fines (3 yrs)Medicare & Medicaid certified3★ overall (CMS)
St Anthony's Nsg & Rehab Ctr767 30th Street · Rock Island, IL 61201 · (309) 788-7631 · For-profit59 health citations in 3 inspection cycles · last standard inspection Feb 27, 2025 · $557,075 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 3 in Rock Island →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error