Hillcrest Retirement Village
Nursing home in Round Lake Beach, IL
Medicare & Medicaid certified3★ overall (CMS)
We send it to Hillcrest Retirement Village if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (847) 546-5300.
Public-record details
- Address
- 1740 North Circuit Drive, Round Lake Beach, IL 60073
- Phone
- (847) 546-5300
- Listed under
- For-profit
- Medicare CCN
- 146130
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 140
- Average residents per day
- 127
- Ownership
- For-profit, partnership
- Legal business name
- Hillcrest Retirement Village LTD
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 2009
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Aug 27, 2025. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2023 to May 13, 2026): 6 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| May 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| May 13, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| Feb 17, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jan 14, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 27, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Aug 27, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Aug 27, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D |
| Aug 27, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Aug 27, 2025 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D |
| Aug 27, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D |
| Aug 27, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Aug 27, 2025 | Provide or obtain dental services for each resident. | D |
Fines and payment denials
CMS records 1 fine totalling $18,974 in the last three years.
| Sep 25, 2024 | Fine: $18,974 |
Staffing
- Total nurse staffing per resident per day
- 2.86 hours
- Registered nurse (RN) time per resident per day
- 0.46 hours
- Nurse aide time per resident per day
- 1.96 hours
- Total nurse staffing on weekends
- 2.59 hours
- Nursing staff turnover (yearly)
- 16%
- RN turnover (yearly)
- 8%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error