University Nursing Center
Nursing home in Upland, IN
Medicare & Medicaid certified2★ overall (CMS)CMS abuse icon
Public-record details
- Address
- 1564 S University Blvd, Upland, IN 46989
- Phone
- (765) 998-2761
- Listed under
- Nonprofit
- Medicare CCN
- 155200
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 75
- Average residents per day
- 60
- Ownership
- Nonprofit, corporation
- Legal business name
- The Health and Hospital Corporation of Marion County
- Chain
- American Senior Communities (90 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Oct 17, 1983
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Sep 9, 2025. CMS lists 30 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 18, 2023 to Mar 24, 2026): 18 from complaint inspections, 4 at the “actual harm” level or higher, including 1 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.
| Inspection | Citation | Severity |
|---|---|---|
| Mar 24, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Feb 20, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Feb 3, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Oct 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Oct 10, 2025 | Respond appropriately to all alleged violations. | D |
| Oct 10, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J |
| Sep 9, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Sep 9, 2025 | Reasonably accommodate the needs and preferences of each resident. | D |
| Sep 9, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Sep 9, 2025 | Provide enough food/fluids to maintain a resident's health. | D |
| Sep 9, 2025 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Sep 9, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
Fines and payment denials
CMS records 2 fines totalling $74,585 and 1 denial of Medicare payment for new admissions in the last three years.
| Feb 20, 2026 | Fine: $51,660 |
| Oct 10, 2025 | Fine: $22,925 |
| Sep 9, 2025 | Payment denial for 3 days from Dec 9, 2025 |
Staffing
- Total nurse staffing per resident per day
- 3.28 hours
- Registered nurse (RN) time per resident per day
- 0.42 hours
- Nurse aide time per resident per day
- 1.85 hours
- Total nurse staffing on weekends
- 2.92 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 86%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.