Valley View Healthcare Center
Nursing home in Elkhart, IN
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 333 W Mishawaka Rd, Elkhart, IN 46517
- Phone
- (574) 293-1550
- Listed under
- For-profit
- Medicare CCN
- 155496
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 94
- Average residents per day
- 77
- Ownership
- For-profit, limited Liability company
- Legal business name
- Hancock Regional Hospital
- Chain
- Communicare Health (110 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 11, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Mar 28, 2025. CMS lists 48 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 14, 2023 to Jun 2, 2026): 19 from complaint inspections, 2 at the “actual harm” level or higher, including 1 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 2, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 9, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. | G |
| Feb 9, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| May 21, 2025 | Provide care by qualified persons according to each resident's written plan of care. | D |
| Mar 28, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Mar 28, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Mar 28, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E |
| Mar 28, 2025 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E |
| Mar 28, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E |
| Mar 28, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Mar 28, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| Mar 28, 2025 | Provide and implement an infection prevention and control program. | E |
Fines and payment denials
CMS records 1 fine totalling $284,560 in the last three years.
| Feb 9, 2026 | Fine: $284,560 |
Staffing
- Total nurse staffing per resident per day
- 3.32 hours
- Registered nurse (RN) time per resident per day
- 0.50 hours
- Nurse aide time per resident per day
- 2.14 hours
- Total nurse staffing on weekends
- 3.07 hours
- Nursing staff turnover (yearly)
- 59%
- RN turnover (yearly)
- 70%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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