Riverside Village
Nursing home in Elkhart, IN
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1400 W Franklin St, Elkhart, IN 46516
- Phone
- (574) 522-2020
- Listed under
- Nonprofit, No fines in 3 years
- Medicare CCN
- 155695
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 97
- Average residents per day
- 64
- Ownership
- Nonprofit, corporation
- Legal business name
- The Health and Hospital Corporation of Marion County
- Chain
- American Senior Communities (90 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 14, 2002
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 24, 2026. CMS lists 27 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 12, 2023 to Jun 26, 2026): 8 from complaint inspections, 0 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 26, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Feb 24, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Feb 24, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D |
| Feb 24, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D |
| Feb 24, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D |
| Feb 24, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E |
| Feb 24, 2026 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Jun 26, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | D |
| Mar 6, 2025 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E |
| Nov 27, 2024 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D |
| Nov 27, 2024 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D |
| Nov 27, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.43 hours
- Registered nurse (RN) time per resident per day
- 0.53 hours
- Nurse aide time per resident per day
- 2.22 hours
- Total nurse staffing on weekends
- 2.95 hours
- Nursing staff turnover (yearly)
- 65%
- RN turnover (yearly)
- 75%
- Administrators who left in the past year
- 2
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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