Brickyard Healthcare - Willow Springs Care Center

Nursing home in Indianapolis, IN

Medicare & Medicaid certified2★ overall (CMS)

Call (317) 872-8811 Send a message Map ↗

Public-record details

Address: 2002 West 86th Street, Indianapolis, IN 46260
Phone: (317) 872-8811
Listed under: For-profit, No fines in 3 years
Medicare CCN: 155834
Overall star rating: 2 of 5 ★★☆☆☆
Health inspection rating: 2 of 5
Staffing rating: 2 of 5
Quality measures rating: 3 of 5
Certified beds: 134
Average residents per day: 63
Ownership: For-profit, corporation
Legal business name: Hendricks County Hospital
Chain: Brickyard Healthcare (23 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: May 21, 2015
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 155834. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 7, 2025. CMS lists 41 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 27, 2023 to Jun 5, 2026): 13 from complaint inspections, 0 at the “actual harm” level or higher.

Inspection	Citation	Severity
Jun 5, 2026	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service · complaint inspection	D Potential for more than minimal harm, isolated
Jul 23, 2025	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 23, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
Jul 23, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
May 7, 2025	Reasonably accommodate the needs and preferences of each resident. Resident Rights	D Potential for more than minimal harm, isolated
May 7, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights · complaint inspection	D Potential for more than minimal harm, isolated
May 7, 2025	Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 7, 2025	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 7, 2025	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
May 7, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care	D Potential for more than minimal harm, isolated
May 7, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service	D Potential for more than minimal harm, isolated
May 7, 2025	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	D Potential for more than minimal harm, isolated

Showing the 12 most recent of 41. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.60 hours
Registered nurse (RN) time per resident per day: 0.89 hours
Nurse aide time per resident per day: 1.66 hours
Total nurse staffing on weekends: 3.00 hours
Nursing staff turnover (yearly): 71%
RN turnover (yearly): 55%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Indianapolis

All 44 in Indianapolis →