The Springs of Richmond
Nursing home in Richmond, IN
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 400 Industries Road, Richmond, IN 47374
- Phone
- (765) 935-0135
- Listed under
- For-profit
- Medicare CCN
- 155843
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measures rating
- 5 of 5
- Certified beds
- 70
- Average residents per day
- 49
- Ownership
- For-profit, limited Liability company
- Legal business name
- Henry County Memorial Hospital
- Chain
- Trilogy Health Services (123 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 8, 2016
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 13, 2026. CMS lists 35 health citations for this facility across its last three standard inspection cycles and complaint inspections (Dec 4, 2023 to Feb 13, 2026): 17 from complaint inspections, 2 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Feb 13, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
| Feb 13, 2026 | Assist a resident in gaining access to vision and hearing services. | D |
| Feb 13, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Feb 13, 2026 | Reasonably accommodate the needs and preferences of each resident. | E |
| Feb 13, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Jan 29, 2026 | Reasonably accommodate the needs and preferences of each resident. | D |
| Jan 29, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jan 29, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Nov 13, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D |
| Nov 13, 2025 | Ensure that residents are free from significant medication errors. | D |
| Jun 4, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 4, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
Fines and payment denials
CMS records 1 fine totalling $25,760 in the last three years.
| Jan 29, 2026 | Fine: $25,760 |
Staffing
- Total nurse staffing per resident per day
- 4.42 hours
- Registered nurse (RN) time per resident per day
- 0.92 hours
- Nurse aide time per resident per day
- 2.34 hours
- Total nurse staffing on weekends
- 3.94 hours
- Nursing staff turnover (yearly)
- 47%
- RN turnover (yearly)
- 47%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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