Friendship Village Retirement
Nursing home in Waterloo, IA
Medicare & Medicaid certified3★ overall (CMS)
We send it to Friendship Village Retirement if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (319) 291-8100.
Public-record details
- Address
- 600 Park Lane, Waterloo, IA 50702
- Phone
- (319) 291-8100
- Listed under
- Nonprofit, No fines or payment denials in 3 years, Part of a retirement community
- Medicare CCN
- 165081
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 4 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 72
- Average residents per day
- 63
- Ownership
- Nonprofit, corporation
- Legal business name
- Friendship Village INC.
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 15, 1968
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- Yes
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Nov 17, 2025. CMS lists 10 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 10, 2023 to Jul 8, 2026): 4 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jul 8, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jul 8, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Nov 17, 2025 | Ensure each resident receives an accurate assessment. | D |
| Oct 9, 2024 | Ensure each resident receives an accurate assessment. | B |
| Oct 9, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D |
| Jul 16, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D |
| Jul 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Aug 10, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Aug 10, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E |
| Aug 10, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Nursing staff turnover (yearly)
- 23%
- RN turnover (yearly)
- 15%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Waterloo
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error