Northcrest Specialty Care
Nursing home in Waterloo, IA
Medicare & Medicaid certified2★ overall (CMS)
We send it to Northcrest Specialty Care if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (319) 234-4423.
Public-record details
- Address
- 2001Health Street, Waterloo, IA 50703
- Phone
- (319) 234-4423
- Listed under
- Nonprofit, No fines or payment denials in 3 years
- Medicare CCN
- 165165
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 4 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 94
- Average residents per day
- 88
- Ownership
- Nonprofit, corporation
- Legal business name
- Care Initiatives
- Chain
- Care Initiatives (43 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Feb 1, 1992
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 12, 2026. CMS lists 33 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 30, 2024 to Aug 17, 2026): 14 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 17, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Aug 17, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. | D |
| Aug 17, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Aug 17, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in… | D |
| Feb 12, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Feb 12, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Feb 12, 2026 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D |
| Feb 12, 2026 | Ensure each resident receives an accurate assessment. | D |
| Feb 12, 2026 | Provide and implement an infection prevention and control program. | D |
| Feb 12, 2026 | Have policies on smoking. | D |
| Feb 12, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E |
| Jun 4, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.46 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 2.18 hours
- Total nurse staffing on weekends
- 3.21 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 53%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in Waterloo
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error