Southeast Iowa Regional Medical - Klein Center
Nursing home in West Burlington, IA
Medicare & Medicaid certified2★ overall (CMS)
Public-record details
- Address
- 1307 South Gear Avenue, West Burlington, IA 52655
- Phone
- (319) 768-1000
- Listed under
- Nonprofit
- Medicare CCN
- 165110
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 160
- Average residents per day
- 143
- Ownership
- Nonprofit, corporation
- Legal business name
- Southeast Iowa Regional Medical Center INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 1, 1977
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- Yes
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 18, 2026. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 13, 2024 to Jun 18, 2026): 8 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 18, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 18, 2026 | Keep residents' personal and medical records private and confidential. | D |
| Jun 18, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D |
| Jun 18, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Jun 18, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 18, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. | E |
| Jun 18, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E |
| Jun 18, 2026 | Provide and implement an infection prevention and control program. | E |
| Dec 17, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J |
| Oct 30, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Jun 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 1, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
Fines and payment denials
CMS records 2 fines totalling $65,094 in the last three years.
| Dec 17, 2025 | Fine: $57,073 |
| Nov 12, 2024 | Fine: $8,021 |
Staffing
- Total nurse staffing per resident per day
- 4.78 hours
- Registered nurse (RN) time per resident per day
- 1.43 hours
- Nurse aide time per resident per day
- 2.93 hours
- Total nurse staffing on weekends
- 4.29 hours
- Nursing staff turnover (yearly)
- 24%
- RN turnover (yearly)
- 7%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.