Pine Acres Rehabilitation and Care Center
Nursing home in West Des Moines, IA
Medicare & Medicaid certifiedSpecial Focus Facility (CMS)CMS abuse icon
We send it to Pine Acres Rehabilitation and Care Center if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (515) 223-1223.
Public-record details
- Address
- 1501 Office Park Road, West Des Moines, IA 50265
- Phone
- (515) 223-1223
- Listed under
- For-profit
- Medicare CCN
- 165350
- Overall star rating
- Not rated by CMS
- Certified beds
- 140
- Average residents per day
- 84
- Ownership
- For-profit, limited Liability company
- Legal business name
- Pine Acres Rehabilitation and Care Center LLC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 22, 1997
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident and family councils
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 3, 2026. CMS lists 90 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 25, 2023 to Aug 12, 2026): 61 from complaint inspections, 11 at the “actual harm” level or higher, including 6 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years. CMS has placed this facility in its Special Focus Facility program for nursing homes with a persistent record of serious inspection problems; it gets more frequent inspections.
| Inspection | Citation | Severity |
|---|---|---|
| Aug 12, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 3, 2026 | Post nurse staffing information every day. | C |
| Jun 3, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D |
| Jun 3, 2026 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D |
| Jun 3, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D |
| Jun 3, 2026 | Respond appropriately to all alleged violations. | D |
| Jun 3, 2026 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D |
| Jun 3, 2026 | Ensure each resident receives an accurate assessment. | D |
| Jun 3, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jun 3, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D |
| Jun 3, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| Jun 3, 2026 | Ensure that residents are free from significant medication errors. | D |
Fines and payment denials
CMS records 3 fines totalling $517,355 and 2 denials of Medicare payment for new admissions in the last three years.
| Jun 3, 2026 | Fine: $325,180 |
| Jun 3, 2026 | Payment denial for 36 days from Jul 8, 2026 |
| Dec 19, 2024 | Fine: $121,006 |
| Oct 10, 2024 | Fine: $71,169 |
| Oct 10, 2024 | Payment denial for 16 days from Nov 1, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.00 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 2.77 hours
- Total nurse staffing on weekends
- 3.63 hours
- Nursing staff turnover (yearly)
- 57%
- RN turnover (yearly)
- 80%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Other nursing homes in West Des Moines
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error