Nursing HomeInspections

Arbor Springs of West Des Moines L L C

Nursing home in West Des Moines, IA

Medicare-certified1★ overall (CMS)

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Public-record details

Address
7951 E P True Parkway, West Des Moines, IA 50266
Phone
(515) 223-1135
Listed under
For-profit
Medicare CCN
165548
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measures rating
3 of 5
Certified beds
56
Average residents per day
49
Ownership
For-profit, limited Liability company
Legal business name
Arbor Springs Operations, LLC
Certified for
Medicare
First approved by Medicare/Medicaid
Jan 1, 2005
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 165548. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 30, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jun 6, 2024 to Aug 17, 2026): 11 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Aug 17, 2026Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 17, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 17, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Aug 17, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Jun 30, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning		D
Potential for more than minimal harm, isolated
Jun 30, 2026Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services		F
Potential for more than minimal harm, widespread
Jun 30, 2026Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jun 30, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		F
Potential for more than minimal harm, widespread
Jun 30, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care		G
Actual harm, isolated
Jun 30, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection		G
Actual harm, isolated
Feb 9, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $66,046 and 1 denial of Medicare payment for new admissions in the last three years.

Jun 30, 2026Fine: $13,065
Jun 30, 2026Fine: $17,665
Jun 30, 2026Fine: $35,316
Jun 30, 2026Payment denial for 45 days from Jul 28, 2026

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.67 hours
Registered nurse (RN) time per resident per day
0.42 hours
Nurse aide time per resident per day
4.46 hours
Total nurse staffing on weekends
5.02 hours
Nursing staff turnover (yearly)
97%
RN turnover (yearly)
78%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in West Des Moines

Cedar Ridge Village8950 Coachlight Drive · West Des Moines, IA 50266 · (515) 369-2100 · For-profit18 health citations in 3 inspection cycles · last standard inspection Aug 12, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Edgewater, A Wesleylife Community9225 Cascade Avenue · West Des Moines, IA 50266 · (515) 978-2400 · Nonprofit14 health citations in 3 inspection cycles · last standard inspection Aug 3, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified3★ overall (CMS)
Harmony West Des Moines5010 Grand Ridge Drive · West Des Moines, IA 50265 · (515) 222-5991 · For-profit46 health citations in 3 inspection cycles · last standard inspection Mar 5, 2026 · no CMS fines in 3 yrsMedicare & Medicaid certified1★ overall (CMS)
Pine Acres Rehabilitation and Care Center1501 Office Park Road · West Des Moines, IA 50265 · (515) 223-1223 · For-profit90 health citations in 3 inspection cycles · last standard inspection Jun 3, 2026 · $517,355 in CMS fines (3 yrs)Medicare & Medicaid certifiedSpecial Focus Facility (CMS)CMS abuse icon

All 5 in West Des Moines →

Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error