Arbor Springs of West Des Moines L L C
Nursing home in West Des Moines, IA
Medicare-certified1★ overall (CMS)
Public-record details
- Address
- 7951 E P True Parkway, West Des Moines, IA 50266
- Phone
- (515) 223-1135
- Listed under
- For-profit, No fines in 3 years
- Medicare CCN
- 165548
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 56
- Average residents per day
- 49
- Ownership
- For-profit, limited Liability company
- Legal business name
- Arbor Springs Operations, LLC
- Certified for
- Medicare
- First approved by Medicare/Medicaid
- Jan 1, 2005
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: May 29, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 9, 2023 to Jun 30, 2026): 7 from complaint inspections, 3 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 30, 2026 | Assess the resident when there is a significant change in condition | D |
| Jun 30, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Feb 9, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Feb 9, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 29, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D |
| May 29, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| May 29, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| May 29, 2025 | Ensure medication error rates are not 5 percent or greater. | D |
| May 29, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D |
| May 29, 2025 | Provide and implement an infection prevention and control program. | D |
| Mar 12, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G |
| Nov 25, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 5.38 hours
- Registered nurse (RN) time per resident per day
- 0.32 hours
- Nurse aide time per resident per day
- 4.36 hours
- Total nurse staffing on weekends
- 4.76 hours
- Nursing staff turnover (yearly)
- 97%
- RN turnover (yearly)
- 78%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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