Nursing HomeInspections

Arbor Springs of West Des Moines L L C

Nursing home in West Des Moines, IA

Medicare-certified1★ overall (CMS)

Call (515) 223-1135Send a messageMap ↗

Public-record details

Address
7951 E P True Parkway, West Des Moines, IA 50266
Phone
(515) 223-1135
Listed under
For-profit, No fines in 3 years
Medicare CCN
165548
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measures rating
3 of 5
Certified beds
56
Average residents per day
49
Ownership
For-profit, limited Liability company
Legal business name
Arbor Springs Operations, LLC
Certified for
Medicare
First approved by Medicare/Medicaid
Jan 1, 2005
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 165548. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 29, 2025. CMS lists 19 health citations for this facility across its last three standard inspection cycles and complaint inspections (Mar 9, 2023 to Jun 30, 2026): 7 from complaint inspections, 3 at the “actual harm” level or higher.

InspectionCitationSeverity
Jun 30, 2026Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Jun 30, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Feb 9, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated
Feb 9, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
D
Potential for more than minimal harm, isolated
May 29, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation
D
Potential for more than minimal harm, isolated
May 29, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 29, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
May 29, 2025Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
May 29, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary · complaint inspection
D
Potential for more than minimal harm, isolated
May 29, 2025Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated
Mar 12, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Nov 25, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 19. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
5.38 hours
Registered nurse (RN) time per resident per day
0.32 hours
Nurse aide time per resident per day
4.36 hours
Total nurse staffing on weekends
4.76 hours
Nursing staff turnover (yearly)
97%
RN turnover (yearly)
78%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in West Des Moines

All 5 in West Des Moines →