New London Specialty Care
Nursing home in New London, IA
Medicare & Medicaid certified2★ overall (CMS)
We send it to New London Specialty Care if we can reach them by email, and we have no way to update you at a phone number. To be sure, call them: (319) 367-5753.
Public-record details
- Address
- 100 Care Circle Street, New London, IA 52645
- Phone
- (319) 367-5753
- Listed under
- Nonprofit, No fines or payment denials in 3 years
- Medicare CCN
- 165404
- Overall star rating
- 2 of 5 ★★☆☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 4 of 5
- Certified beds
- 43
- Average residents per day
- 42
- Ownership
- Nonprofit, corporation
- Legal business name
- Care Initiatives
- Chain
- Care Initiatives (43 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jan 1, 1999
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Feb 26, 2026. CMS lists 8 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 14, 2025 to Jun 15, 2026): 6 from complaint inspections, 1 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 15, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D |
| Jun 15, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| Jun 15, 2026 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D |
| Jun 15, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Feb 26, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D |
| Feb 26, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E |
| Oct 14, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | E |
| Oct 14, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
Fines and payment denials
CMS records no fines or payment denials for this facility in the last three years.
Staffing
- Total nurse staffing per resident per day
- 3.10 hours
- Registered nurse (RN) time per resident per day
- 0.62 hours
- Nurse aide time per resident per day
- 1.84 hours
- Total nurse staffing on weekends
- 2.60 hours
- Nursing staff turnover (yearly)
- 79%
- RN turnover (yearly)
- 88%
- Administrators who left in the past year
- 1
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
Public record, not an endorsement. This listing was compiled from public records as of 2026-11-07 and may be incomplete or out of date. Nursing Home Inspections does not vet, employ, recommend or guarantee nursing homes; a badge reflects only what the public record showed on that date. Confirm current details with the official record before you decide. The information on Nursing Home Inspections is not medical advice and does not replace a doctor, nurse, discharge planner or other qualified professional. Do not use it to make decisions about diagnosis or treatment. If you have a medical emergency, call 911. Full disclaimer · Report an error