Glen Haven Village
Nursing home in Glenwood, IA
Medicare & Medicaid certified3★ overall (CMS)
Public-record details
- Address
- 133 Indian Hills Drive, Glenwood, IA 51534
- Phone
- (712) 302-9016
- Listed under
- Nonprofit
- Medicare CCN
- 165530
- Overall star rating
- 3 of 5 ★★★☆☆
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measures rating
- 3 of 5
- Certified beds
- 69
- Average residents per day
- 66
- Ownership
- Nonprofit, corporation
- Legal business name
- Glen Haven Home INC
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- May 6, 2004
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 5, 2025. CMS lists 23 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 11, 2023 to Dec 17, 2025): 6 from complaint inspections, 4 at the “actual harm” level or higher.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 17, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. | D |
| Sep 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jun 5, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jun 5, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D |
| Jun 5, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D |
| Jun 5, 2025 | Provide and implement an infection prevention and control program. | D |
| Jun 5, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E |
| Jun 5, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G |
| Sep 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G |
| Jul 11, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D |
| Jul 11, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D |
| Jul 11, 2024 | Provide and implement an infection prevention and control program. | D |
Fines and payment denials
CMS records 3 fines totalling $35,913 and 1 denial of Medicare payment for new admissions in the last three years.
| Sep 25, 2025 | Fine: $12,664 |
| Jun 5, 2025 | Fine: $21,754 |
| Aug 21, 2024 | Fine: $1,495 |
| Jul 11, 2024 | Payment denial for 8 days from Aug 7, 2024 |
Staffing
- Total nurse staffing per resident per day
- 4.96 hours
- Registered nurse (RN) time per resident per day
- 0.57 hours
- Nurse aide time per resident per day
- 3.51 hours
- Total nurse staffing on weekends
- 4.53 hours
- Nursing staff turnover (yearly)
- 43%
- RN turnover (yearly)
- 36%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.