Nursing HomeInspections

Good Shepherd Health and Rehabilitation

Nursing home in Phelps, KY

Medicare & Medicaid certified1★ overall (CMS)

Call (606) 456-8725Send a messageMap ↗

Public-record details

Address
60 Phillips Branch Road, Phelps, KY 41553
Phone
(606) 456-8725
Listed under
For-profit
Medicare CCN
185222
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
118
Average residents per day
87
Ownership
For-profit, partnership
Legal business name
Phelps Ky Opco LLC
Chain
Plainview Healthcare Partners (9 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 27, 1990
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 185222. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jan 22, 2026. CMS lists 12 health citations for this facility across its last three standard inspection cycles and complaint inspections (Oct 31, 2019 to Jan 22, 2026): 7 from complaint inspections, 6 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.

InspectionCitationSeverity
Jan 22, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service
D
Potential for more than minimal harm, isolated
Sep 13, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 13, 2024Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Sep 13, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
G
Actual harm, isolated
Nov 17, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning · complaint inspection
J
Immediate jeopardy, isolated
Nov 17, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care · complaint inspection
J
Immediate jeopardy, isolated
Nov 17, 2023Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration · complaint inspection
J
Immediate jeopardy, isolated
Nov 17, 2023Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed…
Administration · complaint inspection
J
Immediate jeopardy, isolated
Nov 17, 2023Have a plan that describes the process for conducting QAPI and QAA activities.
Administration · complaint inspection
J
Immediate jeopardy, isolated
Oct 31, 2019Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
D
Potential for more than minimal harm, isolated
Oct 31, 2019Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
D
Potential for more than minimal harm, isolated
Oct 31, 2019Provide and implement an infection prevention and control program.
Infection Control
D
Potential for more than minimal harm, isolated

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 4 fines totalling $29,852 in the last three years.

Sep 13, 2024Fine: $14,260
Nov 17, 2023Fine: $5,197
Nov 17, 2023Fine: $5,197
Nov 17, 2023Fine: $5,198

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.42 hours
Registered nurse (RN) time per resident per day
0.57 hours
Nurse aide time per resident per day
1.96 hours
Total nurse staffing on weekends
3.41 hours
Nursing staff turnover (yearly)
40%
RN turnover (yearly)
36%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.