Metairie Health Care Center
Nursing home in Metairie, LA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 6401 Riverside Drive, Metairie, LA 70003
- Phone
- (504) 885-8611
- Listed under
- For-profit
- Medicare CCN
- 195278
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 2 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 202
- Average residents per day
- 88
- Ownership
- For-profit, limited Liability company
- Legal business name
- Metairie Operations LLC
- Chain
- Inspired Healthcare Management (6 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Jul 14, 1993
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Dec 17, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 26, 2024 to Dec 17, 2025): 9 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Dec 17, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D |
| Dec 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| Dec 17, 2025 | Provide safe, appropriate pain management for a resident who requires such services. | E |
| Dec 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E |
| Dec 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E |
| Dec 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E |
| Sep 3, 2025 | Post nurse staffing information every day. | B |
| Sep 3, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights… | D |
| Sep 3, 2025 | Provide and implement an infection prevention and control program. | D |
| Sep 3, 2025 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | E |
| Jul 22, 2025 | Keep residents' personal and medical records private and confidential. | D |
| Jul 22, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D |
Fines and payment denials
CMS records 2 fines totalling $132,895 and 1 denial of Medicare payment for new admissions in the last three years.
| Dec 19, 2024 | Fine: $72,360 |
| Dec 19, 2024 | Payment denial for 34 days from Jan 23, 2025 |
| Jan 26, 2024 | Fine: $60,535 |
Staffing
- Total nurse staffing per resident per day
- 3.53 hours
- Registered nurse (RN) time per resident per day
- 0.13 hours
- Nurse aide time per resident per day
- 2.20 hours
- Total nurse staffing on weekends
- 3.08 hours
- Nursing staff turnover (yearly)
- 40%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.