Nursing HomeInspections

Metairie Health Care Center

Nursing home in Metairie, LA

Medicare & Medicaid certified1★ overall (CMS)

Call (504) 885-8611Send a messageMap ↗

Public-record details

Address
6401 Riverside Drive, Metairie, LA 70003
Phone
(504) 885-8611
Listed under
For-profit
Medicare CCN
195278
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
2 of 5
Certified beds
202
Average residents per day
88
Ownership
For-profit, limited Liability company
Legal business name
Metairie Operations LLC
Chain
Inspired Healthcare Management (6 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Jul 14, 1993
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 195278. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Dec 17, 2025. CMS lists 38 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 26, 2024 to Dec 17, 2025): 9 from complaint inspections, 3 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Dec 17, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 17, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights
D
Potential for more than minimal harm, isolated
Dec 17, 2025Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Dec 17, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Dec 17, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary
E
Potential for more than minimal harm, pattern
Dec 17, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Sep 3, 2025Post nurse staffing information every day.
Nursing and Physician Services · complaint inspection
B
Potential for minimal harm, pattern
Sep 3, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights…
Administration · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 3, 2025Provide and implement an infection prevention and control program.
Infection Control · complaint inspection
D
Potential for more than minimal harm, isolated
Sep 3, 2025Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration · complaint inspection
E
Potential for more than minimal harm, pattern
Jul 22, 2025Keep residents' personal and medical records private and confidential.
Resident Rights · complaint inspection
D
Potential for more than minimal harm, isolated
Jul 22, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning · complaint inspection
D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 38. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 2 fines totalling $132,895 and 1 denial of Medicare payment for new admissions in the last three years.

Dec 19, 2024Fine: $72,360
Dec 19, 2024Payment denial for 34 days from Jan 23, 2025
Jan 26, 2024Fine: $60,535

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.53 hours
Registered nurse (RN) time per resident per day
0.13 hours
Nurse aide time per resident per day
2.20 hours
Total nurse staffing on weekends
3.08 hours
Nursing staff turnover (yearly)
40%
Administrators who left in the past year
0

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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