Nursing HomeInspections

Colonial Oaks Living Center

Nursing home in Metairie, LA

Medicare & Medicaid certified2★ overall (CMS)

Call (504) 887-6414Send a messageMap ↗

Public-record details

Address
4312 Ithaca Street, Metairie, LA 70006
Phone
(504) 887-6414
Listed under
For-profit, No fines in 3 years
Medicare CCN
195536
Overall star rating
2 of 5 ★★☆☆☆
Health inspection rating
3 of 5
Staffing rating
1 of 5
Quality measures rating
2 of 5
Certified beds
110
Average residents per day
90
Ownership
For-profit, limited Liability company
Legal business name
Colonial Oaks Care Center of Metairie
Chain
Plantation Management Company (16 facilities)
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Dec 6, 2001
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident council
Sprinklers in all required areas
Yes

CMS certification number 195536. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: May 5, 2026. CMS lists 25 health citations for this facility across its last three standard inspection cycles and complaint inspections (Sep 27, 2023 to May 5, 2026): 9 from complaint inspections, 0 at the “actual harm” level or higher.

InspectionCitationSeverity
May 5, 2026Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care		D
Potential for more than minimal harm, isolated
May 5, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary		D
Potential for more than minimal harm, isolated
May 5, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Feb 25, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning · complaint inspection		E
Potential for more than minimal harm, pattern
Apr 8, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance…
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights		D
Potential for more than minimal harm, isolated
Apr 8, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services		D
Potential for more than minimal harm, isolated
Apr 8, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in…
Pharmacy Service		D
Potential for more than minimal harm, isolated
Apr 8, 2025Provide and implement an infection prevention and control program.
Infection Control		D
Potential for more than minimal harm, isolated
Apr 8, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary		E
Potential for more than minimal harm, pattern
Feb 5, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning · complaint inspection		D
Potential for more than minimal harm, isolated
Feb 5, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care · complaint inspection		D
Potential for more than minimal harm, isolated

Showing the 12 most recent of 25. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records no fines or payment denials for this facility in the last three years.

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day
3.11 hours
Registered nurse (RN) time per resident per day
0.18 hours
Nurse aide time per resident per day
1.59 hours
Total nurse staffing on weekends
2.57 hours
Nursing staff turnover (yearly)
40%
Administrators who left in the past year
1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Metairie

East Jefferson General Hospital - SNF4200 Houma Blvd · Metairie, LA 70002 · (504) 503-4699 · Nonprofit6 health citations in 3 inspection cycles · last standard inspection Feb 25, 2026 · no CMS fines in 3 yrsMedicare-certified5★ overall (CMS)John A. Stassi II Community Care Center5200 Blair Drive · Metairie, LA 70001 · (504) 733-8448 · Nonprofit21 health citations in 3 inspection cycles · last standard inspection Dec 3, 2025 · no CMS fines in 3 yrsMedicare & Medicaid certified5★ overall (CMS)Metairie Health Care Center6401 Riverside Drive · Metairie, LA 70003 · (504) 885-8611 · For-profit38 health citations in 3 inspection cycles · last standard inspection Dec 17, 2025 · $132,895 in CMS fines (3 yrs)Medicare & Medicaid certified1★ overall (CMS)

All 4 in Metairie →