Nursing HomeInspections

Heritage Manor Health & Rehab

Nursing home in Bossier City, LA

Medicare & Medicaid certified1★ overall (CMS)

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Public-record details

Address
2575 Airline Drive, Bossier City, LA 71111
Phone
(318) 746-7466
Listed under
For-profit
Medicare CCN
195323
Overall star rating
1 of 5 ★☆☆☆☆
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measures rating
1 of 5
Certified beds
64
Average residents per day
54
Ownership
For-profit, limited Liability company
Legal business name
2575 Airline Drive Opco LLC
Certified for
Medicare and Medicaid
First approved by Medicare/Medicaid
Mar 1, 1995
Changed ownership in last 12 months
No
Continuing care retirement community
No
Located inside a hospital
No
Resident or family council
Resident and family councils
Sprinklers in all required areas
Yes

CMS certification number 195323. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-11-07.

Inspection record

Most recent standard health inspection: Jun 17, 2026. CMS lists 70 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 24, 2024 to Aug 20, 2026): 29 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

InspectionCitationSeverity
Aug 20, 2026Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental · complaint inspection
E
Potential for more than minimal harm, pattern
Aug 20, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services · complaint inspection
F
Potential for more than minimal harm, widespread
Jun 17, 2026Ensure medication error rates are not 5 percent or greater.
Pharmacy Service
D
Potential for more than minimal harm, isolated
Jun 17, 2026Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights
E
Potential for more than minimal harm, pattern
Jun 17, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights
E
Potential for more than minimal harm, pattern
Jun 17, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Jun 17, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning
E
Potential for more than minimal harm, pattern
Jun 17, 2026Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care
E
Potential for more than minimal harm, pattern
Jun 17, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service
E
Potential for more than minimal harm, pattern
Jun 17, 2026Keep all essential equipment working safely.
Environmental
E
Potential for more than minimal harm, pattern
Mar 26, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights · complaint inspection
E
Potential for more than minimal harm, pattern
Mar 26, 2026Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services · complaint inspection
F
Potential for more than minimal harm, widespread

Showing the 12 most recent of 70. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Oct 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $73,487 in the last three years.

May 24, 2024Fine: $73,487

Source: CMS Penalties file, processed Oct 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

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