Heritage Manor Health & Rehab

Nursing home in Bossier City, LA

Medicare & Medicaid certified1★ overall (CMS)

Call (318) 746-7466 Send a message Map ↗

Public-record details

Address: 2575 Airline Drive, Bossier City, LA 71111
Phone: (318) 746-7466
Listed under: For-profit
Medicare CCN: 195323
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 2 of 5
Certified beds: 64
Average residents per day: 54
Ownership: For-profit, limited Liability company
Legal business name: 2575 Airline Drive Opco LLC
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Mar 1, 1995
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident and family councils
Sprinklers in all required areas: Yes

CMS certification number 195323. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Jun 17, 2026. CMS lists 68 health citations for this facility across its last three standard inspection cycles and complaint inspections (May 24, 2024 to Jun 17, 2026): 27 from complaint inspections, 2 at the “actual harm” level or higher, including 2 at “immediate jeopardy”.

Inspection	Citation	Severity
Jun 17, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	D Potential for more than minimal harm, isolated
Jun 17, 2026	Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights	E Potential for more than minimal harm, pattern
Jun 17, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights	E Potential for more than minimal harm, pattern
Jun 17, 2026	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Jun 17, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Jun 17, 2026	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	E Potential for more than minimal harm, pattern
Jun 17, 2026	Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service	E Potential for more than minimal harm, pattern
Jun 17, 2026	Keep all essential equipment working safely. Environmental	E Potential for more than minimal harm, pattern
Mar 26, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights · complaint inspection	E Potential for more than minimal harm, pattern
Mar 26, 2026	Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Nursing and Physician Services · complaint inspection	F Potential for more than minimal harm, widespread
Feb 11, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	D Potential for more than minimal harm, isolated
Jan 7, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning · complaint inspection	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 68. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 1 fine totalling $73,487 in the last three years.

May 24, 2024

Fine: $73,487

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 2.99 hours
Registered nurse (RN) time per resident per day: 0.22 hours
Nurse aide time per resident per day: 1.54 hours
Total nurse staffing on weekends: 2.57 hours
Nursing staff turnover (yearly): 59%
RN turnover (yearly): 60%
Administrators who left in the past year: 2

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Bossier City

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