Pilgrim Manor Skilled Nursing and Rehabilitation

Nursing home in Bossier City, LA

Medicare & Medicaid certified1★ overall (CMS)CMS abuse icon

Call (318) 742-1623 Send a message Map ↗

Public-record details

Address: 1524 Doctors Drive, Bossier City, LA 71111
Phone: (318) 742-1623
Listed under: For-profit
Medicare CCN: 195594
Overall star rating: 1 of 5 ★☆☆☆☆
Health inspection rating: 1 of 5
Staffing rating: 1 of 5
Quality measures rating: 3 of 5
Certified beds: 155
Average residents per day: 121
Ownership: For-profit, limited Liability company
Legal business name: Pmg Opco-Pilgrim LLC
Chain: Priority Management (38 facilities)
Certified for: Medicare and Medicaid
First approved by Medicare/Medicaid: Jun 1, 2004
Changed ownership in last 12 months: No
Continuing care retirement community: No
Located inside a hospital: No
Resident or family council: Resident council
Sprinklers in all required areas: Yes

CMS certification number 195594. Source: CMS Nursing Home Provider Information, Health Deficiencies and Penalties (record). Data as of 2026-09-30.

Inspection record

Most recent standard health inspection: Feb 25, 2026. CMS lists 22 health citations for this facility across its last three standard inspection cycles and complaint inspections (Jan 31, 2024 to Feb 25, 2026): 8 from complaint inspections, 6 at the “actual harm” level or higher, including 5 at “immediate jeopardy”. CMS shows its abuse icon for this facility, which it uses for nursing homes cited for abuse at the harm level recently or at the potential-harm level in each of the last two years.

Inspection	Citation	Severity
Feb 25, 2026	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… Resident Rights	D Potential for more than minimal harm, isolated
Feb 25, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning	D Potential for more than minimal harm, isolated
Feb 25, 2026	Provide enough food/fluids to maintain a resident's health. Quality of Life and Care	D Potential for more than minimal harm, isolated
Feb 25, 2026	Provide and implement an infection prevention and control program. Infection Control	D Potential for more than minimal harm, isolated
Feb 25, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Feb 25, 2026	Ensure medication error rates are not 5 percent or greater. Pharmacy Service	E Potential for more than minimal harm, pattern
Sep 3, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation · complaint inspection	D Potential for more than minimal harm, isolated
Sep 3, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care · complaint inspection	G Actual harm, isolated
Dec 17, 2024	Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning	E Potential for more than minimal harm, pattern
Dec 17, 2024	Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care	E Potential for more than minimal harm, pattern
Dec 17, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary	E Potential for more than minimal harm, pattern
Dec 17, 2024	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration	E Potential for more than minimal harm, pattern

Showing the 12 most recent of 22. Full inspection reports are on Medicare Care Compare.

Severity letters follow CMS's scope-and-severity grid: A–C potential for minimal harm, D–F potential for more than minimal harm, G–I actual harm, J–L immediate jeopardy. Most citations are corrected; a citation is what inspectors found on that date. Source: CMS Health Deficiencies file, processed Aug 1, 2026.

Fines and payment denials

CMS records 3 fines totalling $186,253 and 1 denial of Medicare payment for new admissions in the last three years.

Sep 3, 2025	Fine: $12,425
Sep 3, 2025	Payment denial for 13 days from Oct 16, 2025
Dec 4, 2024	Fine: $52,855
Aug 1, 2024	Fine: $120,973

Source: CMS Penalties file, processed Aug 1, 2026. Amounts are as CMS reports them and may reflect later reductions or appeals.

Staffing

Total nurse staffing per resident per day: 3.40 hours
Registered nurse (RN) time per resident per day: 0.22 hours
Nurse aide time per resident per day: 2.21 hours
Total nurse staffing on weekends: 2.99 hours
Nursing staff turnover (yearly): 69%
Administrators who left in the past year: 1

From payroll-based staffing data the facility submits to CMS. Hours are per resident per day.

A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.

Other nursing homes in Bossier City

All 9 in Bossier City →