The Guest House Skilled Nursing and Rehabilitation
Nursing home in Shreveport, LA
Medicare & Medicaid certified1★ overall (CMS)
Public-record details
- Address
- 9225 Normandie Drive, Shreveport, LA 71118
- Phone
- (318) 686-0515
- Listed under
- For-profit
- Medicare CCN
- 195380
- Overall star rating
- 1 of 5 ★☆☆☆☆
- Health inspection rating
- 1 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Certified beds
- 177
- Average residents per day
- 134
- Ownership
- For-profit, limited Liability company
- Legal business name
- Pmg Opco-Guest House LLC
- Chain
- Priority Management (38 facilities)
- Certified for
- Medicare and Medicaid
- First approved by Medicare/Medicaid
- Aug 1, 1996
- Changed ownership in last 12 months
- No
- Continuing care retirement community
- No
- Located inside a hospital
- No
- Resident or family council
- Resident council
- Sprinklers in all required areas
- Yes
Inspection record
Most recent standard health inspection: Jun 4, 2026. CMS lists 45 health citations for this facility across its last three standard inspection cycles and complaint inspections (Aug 17, 2023 to Jun 4, 2026): 16 from complaint inspections, 6 at the “actual harm” level or higher, including 5 at “immediate jeopardy”.
| Inspection | Citation | Severity |
|---|---|---|
| Jun 4, 2026 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State… | D |
| Jun 4, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance… | D |
| Jun 4, 2026 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D |
| Jun 4, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E |
| Jun 4, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E |
| Jun 4, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E |
| Jun 4, 2026 | Provide safe and appropriate respiratory care for a resident when needed. | E |
| Jun 4, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E |
| Jun 4, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F |
| Apr 10, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D |
| Apr 10, 2025 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | D |
| Apr 10, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. | E |
Fines and payment denials
CMS records 3 fines totalling $136,132 in the last three years.
| Sep 25, 2024 | Fine: $112,197 |
| Mar 14, 2024 | Fine: $12,761 |
| Sep 20, 2023 | Fine: $11,174 |
Staffing
- Total nurse staffing per resident per day
- 2.67 hours
- Registered nurse (RN) time per resident per day
- 0.24 hours
- Nurse aide time per resident per day
- 1.65 hours
- Total nurse staffing on weekends
- 2.40 hours
- Nursing staff turnover (yearly)
- 66%
- RN turnover (yearly)
- 56%
- Administrators who left in the past year
- 0
A citation is what inspectors found on one date; most are corrected within weeks. Look for patterns — the same problem cited in several inspections — and for anything at the G–L level (actual harm or immediate jeopardy). The full inspection narrative (Form CMS-2567) is linked from Medicare Care Compare, and your state long-term care ombudsman can tell you about complaints.
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